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Discussion Starter · #1 ·
Hello. New to the forum and have a problem that up until a while ago was not one.

I am using a Toshiba Satellite L300D-02Q / Model # PSLC8C-02Q019 / OS WINDOWS VISTA HP SP1 [I believe.]

Looking for the solution to the following recent problem with viewing downloads off of my laptop to my HDTV using a VGA (15 pin male to male) connection.

Up until recently I have been able to view downloads / streams without any problems. I would download a movie or program, connect my laptop to my HDTV and watch.

Recently two things began to happen:

The first noticeable thing was that the laptop screen, that use to go black when connected to the HDTV [the picture appearing on my HDTV] stayed on. [This not really being a problem as I would just lower the lid of my laptop]

but then after a period of time I would loose the picture on the HDTV, loose control over my mouse and then receive a “blue” screen with the following message:

"A problem has been detected and Windows has been shut down to prevent damage to your computer.


If this is the first time you've seen this Stop Error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x00000077 (0xC000000E, 0xC000000E, 0x00000000, 0x02D47000)

Collecting data for crash dump..."

Not being very technical I ask and searched but none of the possible solutions panned out.

To date I have checked my Hard Drive for errors [there were none], all my drivers [they are all up to date], ran a “Boot Time Scan” [using Avast Anti Virus] that found a virus on the DIVX Driver [which I deleted] and purchased a new VGA cable in case is was that and nothing helped.

My question are: “Why has this problem suddenly occurred? What could be the possible reasons?” And of course, “Can this problem be rectified by me or I am going to have to pay for it?”

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