Could be some left over debris from tearing the jammed paper out, try using some canned air to blow it out. Make sure to power down the printer before doing this.
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Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
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