[Ryanb000]

2Wire router was working fine until the power went out earlier and now 1 of the 3 green lights on the (BROADBAND LINK) is orange...

I unplugged and reset everything and still is orange... Its not the phone line, because the phone still works..Can't think of anything else that it could be..

Thanks in advance..

 

[TerryNet]

Check the User Guide for your 2Wire router. Typically the manufacturer anticipates what the different LED colors and states indicate and shares that information in their documentation.

 

[JohnWill]

Have you called your ISP? Can you do a factory reset on that router? I believe the orange light indicates you have no DSL connection, so it may have toasted the router.

 

[extrados]

An orange Broadband Link on a 2Wire gateway indicates that the unit has DSL sync, but is not currently authenticated to the ISP -- could be mismatch between saved username/password and the ISP database or a problem/outage with the DSL network (ATM circuit, etc.).

To get back online or find out where the problem is, go to http://gateway.2wire.net/setup -- you can skip past the keycode and timezone, then verify the username and password has your correct AT&T login info -- usually your complete email address and its password. If you don't get 3 green lights, you should get an error message that will help the ISP troubleshoot your issue better.

Hope this helps,
extrados