Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)

Popup Question

1634 Views 26 Replies 5 Participants Last post by Denim, Jan 1, 2003

stu37

Discussion Starter · Dec 29, 2002

hi, i've had this popup on my screen and wondered what it is and if i can delete the program. I also see it in my control panel. Here's popup message:
The following error has occurred:
Browser Warning
Explanation:
This game requires WildTangent to run in your browser.

To Fix the Problem:
Download the WildTangent installer from the following link and run it.

You will need to close all instances of the browser before installing

Note: This is only supported on Windows platforms.

WildTangent installer download

Bob

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1 - 20 of 27 Posts

steamwiz

· #2 · Dec 29, 2002

Hi stu37

Please Download and install SpyBot,

http://www.lurkhere.com/~nicefiles/spybotsd11r3.exe

click the online tab to search for and download the updates, then shut down and relaunch SpyBot.

Go to the Settings tab > File Sets, and uncheck 'System Internals' and 'Tracks' .
These aren't needed for our present purpose, and you can always experiment with them later on.

Finally, after closing down Internet Explorer, click 'Check for problems', and have SpyBot remove all it finds 'Fix selected problems'

steam

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stu37

Discussion Starter · #3 · Dec 29, 2002

thanks for fast reply steamwiz. i do have spybot and will have it check things out. i think i've had this wild tangent thing for a while but was not popping up. will do and let ya know
Bob

stu37

Discussion Starter · #4 · Dec 29, 2002

i did the spybot scan and it did'nt list it in the problems. So don't know. It did list xupiter though, so at least i got rid of it. Thanks and any suggestions appreciated
Bob

steamwiz

· #5 · Dec 29, 2002

Hi stu37

There may be something you can untick in msconfig

If you post your startup list we may be able to spot something

Please post your startup list by doing the following :-

Please go here and download startuplist 1.4 :-

http://www.lurkhere.com/~nicefiles/startuplist14.zip

Download to any folder or your desktop
Unzip the zipfile
Double click the exe file
go to Edit - select all - copy - and paste the results in a new post here

steam

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stu37

Discussion Starter · #6 · Dec 29, 2002

here is the list

StartupList report, 12/29/2002, 11:46:31 AM
StartupList version: 1.40.1
Started from : C:\Documents and Settings\bob\Local Settings\Temp\StartupList.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\INCRED~1\bin\IncMail.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Messenger Plus! Extension\MsgPlus.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\WINDOWS\System32\taskswitch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboFormWatcher.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Norton Internet Security\ATRACK.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\bob\Local Settings\Temp\StartupList.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

SystemTray = SysTray.Exe
IncrediMail = C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
LVComs = C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
MessengerPlus = "C:\Program Files\Messenger Plus! Extension\MsgPlus.exe"
NAV Agent = C:\PROGRA~1\NORTON~1\navapw32.exe
iamapp = C:\Program Files\Norton Internet Security\IAMAPP.EXE
CoolSwitch = C:\WINDOWS\System32\taskswitch.exe
DXM6Patch_981116 = C:\WINDOWS\p_981116.exe /Q:A
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
WebWasher = C:\PROGRA~1\WEBWAS~1\wwasher.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

RoboForm = C:\Program Files\Siber Systems\AI RoboForm\RoboFormWatcher.exe
msnmsgr = "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
IncrediMail = C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
UninstallAbility = "C:\Program Files\UninstallAbility\uability.exe" /AUTO

--------------------------------------------------

File association entry for .HTA:
HKEY_CLASSES_ROOT\htafile\shell\open\command

(Default) = C:\Program Files\Script Sentry\ScriptSentry.exe "%1" %*

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP

[>{26923b43-4d38-484f-9b9e-de460746276c}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigIE

[>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigOE

[{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *
StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll

[{306D6C21-C1B6-4629-986C-E59E1875B8AF}] *
StubPath = "C:\WINDOWS\System32\rundll32.exe" "C:\Program Files\Messenger\msgsc.dll",HideIconsUser

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

[{89820200-ECBD-11cf-8B85-00AA005B4340}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = %SystemRoot%\system32\ie4uinit.exe

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

*Registry value not found*
*Registry value not found*
*Registry key not found*
*Registry key not found*
*Registry value not found*
*Registry value not found*
*Registry key not found*
*Registry key not found*

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

*INI section not found*
*INI section not found*
*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
*Registry value not found*
*Registry value not found*

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden

--------------------------------------------------

Verifying REGEDIT.EXE integrity:

- Regedit.exe found in C:\WINDOWS
- .reg open command is NOT normal! (C:\Program Files\Script Sentry\ScriptSentry.exe %1 %*)
- Company name OK: 'Microsoft Corporation'
- Original filename OK: 'REGEDIT.EXE'
- File description: 'Registry Editor'

Registry check failed!

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
Yahoo! Companion BHO - C:\Program Files\Yahoo!\Companion\ycomp5_0_2_4.dll - {13F537F0-AF09-11d6-9029-0002B31F9E59}
(no name) - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll - {724d43a9-0d85-11d4-9908-00400523e39a}
NAV Helper - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Tune-up Application Start.job
Symantec NetDetect.job
Norton AntiVirus - Scan my computer.job
Automatic Full Backup.job

--------------------------------------------------

Enumerating Download Program Files:

[QuickTime Object]
InProcServer32 = C:\Program Files\QuickTime\QTPlugin.ocx
CODEBASE = http://www.apple.com/qtactivex/qtplugin.cab

[BrowseFolderPopup Class]
InProcServer32 = C:\WINDOWS\MCBin\Shared\MGBrwFld.dll
CODEBASE = http://download.mcafee.com/molbin/Shared/MGBrwFld.cab

[sys Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\PCPitStop.dll
CODEBASE = http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

[Cpuid Control]
InProcServer32 = C:\WINDOWS\cpuid.ocx
CODEBASE = http://powe45.vwh.net/downloads/upgradefinder.cab

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\SYSTEM32\MACROMED\DIRECTOR\SWDIR.DLL
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

[Symantec AntiVirus scanner]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\avsniff.dll
CODEBASE = http://security3.norton.com/SSC/SharedContent/vc/bin/AvSniff.cab

[YInstStarter Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\yinsthelper.dll
CODEBASE = http://download.yahoo.com/dl/installs/yinst.cab

[{41F17733-B041-4099-A042-B518BB6A408C}]
CODEBASE = http://a1540.g.akamai.net/7/1540/52...le.com/samantha/us/win/QuickTimeInstaller.exe

[McAfee.com Operating System Class]
InProcServer32 = C:\WINDOWS\System32\mcinsctl.dll
CODEBASE = http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,55/mcinsctl.cab

[MSN Chat Control 4.2]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\MSNChat42.ocx
CODEBASE = http://fdl.msn.com/public/chat/msnchat42.cab

[Yahoo! Webcam Upload Wrapper]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\yuplapp.dll
CODEBASE = http://chat.yahoo.com/cab/yuplapp.cab

[SurroundVideoCtrl Object]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\MSSurVid.ocx
CODEBASE = http://fdl.eu.msn.com/autos/SV/ocx/survid/MSSurVid.cab

[mhLabel Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\mhLbl.dll
CODEBASE = http://www.pcpitstop.com/mhLbl.cab

[ActiveScan Installer Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\CONFLICT.2\asinst.dll
CODEBASE = http://www.pandasoftware.com/activescan/as/asinst.cab

[Update Class]
InProcServer32 = C:\WINDOWS\System32\iuctl.dll
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37575.7896180556

[WTHoster Class]
InProcServer32 = C:\WINDOWS\wt\webdriver\wthostctl.dll
CODEBASE = http://install.wildtangent.com/bgn/partners/shockwave/meninblackII/install.cab

[ExteriorSurround Object]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\Outside.ocx
CODEBASE = http://fdl.eu.msn.com/autos/SV/ocx/exterior/Outside.cab

[Symantec RuFSI Registry Information Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\rufsi.dll
CODEBASE = http://security2.norton.com/SSC/SharedContent/sc/bin/cabsa.cab

[ContentAuditX Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\CONTEN~1.OCX
CODEBASE = http://a840.g.akamai.net/7/840/5805...ch.com/audit/includes/ContentAuditControl.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[MS Investor Ticker]
InProcServer32 = C:\WINDOWS\DOWNLO~1\ticker9.ocx
CODEBASE = http://fdl.msn.com/public/investor/v9.5/ticker.cab

[CarPoint Auto-Pricer Control]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\AutoPricer.ocx
CODEBASE = http://autos.msn.com/components/ocx/autopricer/autopricer.cab

--------------------------------------------------
End of report, 11,392 bytes
Report generated in 0.361 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

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steamwiz

· #7 · Dec 29, 2002

Hi stu37

before you ran spybot did you click the online tab to search for and download the updates - because I expected spybot to take care of this problem

Also you have a lot of programs starting at startup

see this link :-

http://www.pacs-portal.co.uk/startup_pages/startup_full.htm

And decide which programs you can untick

To untick them go to :-

start
run
type msconfig
startup tab

steam

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stu37

Discussion Starter · #8 · Dec 29, 2002

i did but no updates showed. I was kind of wondering about that too.

stu37

Discussion Starter · #9 · Dec 29, 2002

Hi steamwiz, the link you provided came up as page not found
Bob

steamwiz

· #10 · Dec 29, 2002

I've just done a search for updates and at this moment I am d'loading release 4 - released today 29-12-02

Have you not seen this when searching for updates ?

steam

ps. maybe you d'loaded release 4 and allready have the latest updates ?

stu37

Discussion Starter · #11 · Dec 29, 2002

ok, i checked spybot and last time i used it today it was :
SpyBot-S&D1.1 rel4.
The link you referred to i already had if this is it:
http://www.pacs-portal.co.uk/startup_pages/startup_full.htm
Will check my startups, thanks

steamwiz

· #12 · Dec 30, 2002

Have a look at this website - half way down the page is a picture of the "wild tangent control panel"

Make sure the box "automatic updater enabled" is Unticked

http://hoogervorst.freehosting.net/net_wildtangent.htm

The references to the registry should have been deleted by spybot, so don't worry about them

steam

stu37

Discussion Starter · #13 · Dec 30, 2002

thanks a lot steam, i checked and the update box was unchecked, it must have been some game i had downloaded that installed it, thanks again
stu

steamwiz

· #14 · Dec 30, 2002

When does this message popup

At startup ?
Random ?
Or when you play a particular game ?
Or when you do something else ?

Try this - go to C:\windows\downloaded program files

Look for this plugin and delete it :-

InProcServer32 = C:\WINDOWS\wt\webdriver\wthostctl.dll
CODEBASE = http://install.wildtangent.com/bgn/...kII/install.cab

Then go to C:\WINDOWS\ and delete the "wt" folder

Keep these in your recycle bin for a few days to make sure nothing else on your comp is affected

see if this gets rid of the pop up

steam

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videobruce

· #15 · Dec 30, 2002

stu37:
Seven out of 27 processes are Norton related. As I have said before, Norton is one of the most BLOATED software packages out there! Do you REALLY need all that crap? There are better antivirus programs out there than Norton. VCom's System Suite (formerly Ontrack) has free updates and it doesn't load at startup (unless you want it).

stu37

Discussion Starter · #16 · Dec 30, 2002

ok thanks steam, all is resolved and Bruce, nortons seems to be doing a good job for me, and i have no loading up problems or slowdowns that i can tell, may check things out after year runs out.
Is yours really that much better? Let me know
Bob

jnibori

· #17 · Dec 30, 2002

Couple of links that might help -

http://wildtangent.custhelp.com/cgi...WRzb3J0PSZwX3Jvd19jbnQ9MTA3JnBfcGFnZT0x&p_li=

http://empireezine2.tripod.com/computers/whatthehell.html

steamwiz

· #18 · Dec 30, 2002

Hi stu37

[tsg=yourewelcome][/tsg]

Just for the record I've had Norton anti-virus for the last 4 years and I'm very happy with it.

steam

videobruce

· #19 · Dec 31, 2002

Originally posted by stu37:
ok thanks steam, all is resolved and Bruce, nortons seems to be doing a good job for me, and i have no loading up problems or slowdowns that i can tell, may check things out after year runs out.
Is yours really that much better? Let me know
Bob

I never installed in in 2k that I have been running for well over a year, but when I tried it in ME it put so many lines in the auto exec.bat even when it was disabled, I removed it! I hate programs running in the background when I don't want them or are using them. System Suite runs either way and there are no DOS entries (for lack of a better term) and the updates are free. 80% of the time I read about software instalation problems the solution is to disable the antivirus software and it is Norton that ALWAYS comes up!

steamwiz

· #20 · Dec 31, 2002

Originally posted by videobruce:
80% of the time I read about software instalation problems the solution is to disable the antivirus software and it is Norton that ALWAYS comes up!

Can't argue with that - Had trouble installing a re-write - untill I disabled norton

steam

1 - 20 of 27 Posts

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