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Discussion Starter · #1 ·
Please take a look att my hijackthis log, i know i have a virus, cus it wont let me instal my Norton anti virus, but i dont know wich one. Can you tell by looking att my log?

StartupList report, 2004-04-09, 22:21:00
StartupList version: 1.52
Started from : C:\Documents and Settings\jess\Skrivbord\Prog\HijackThis.EXE
Detected: Windows XP (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 (6.00.2600.0000)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cvcd.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\winaii.exe
C:\WINDOWS\Explorer.EXE
C:\Program\Support.com\bin\tgcmd.exe
C:\Program\Internet Explorer\iexplore.exe
C:\Program\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\taskmgr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\jess\Skrivbord\Prog\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start-meny\Program\Autostart]
Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Configuration Loader = cvcd.exe
Video Proes = winaii.exe
TeliaTGCMD = "C:\Program\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf

--------------------------------------------------

Logfile of HijackThis v1.97.7
Scan saved at 22:25:09, on 2004-04-09
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cvcd.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\winaii.exe
C:\WINDOWS\Explorer.EXE
C:\Program\Support.com\bin\tgcmd.exe
C:\Program\Internet Explorer\iexplore.exe
C:\Program\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\taskmgr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\jess\Skrivbord\Prog\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
R3 - URLSearchHook: (no name) - {0428FFC7-1931-45b7-95CB-3CBB919777E1} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Configuration Loader] cvcd.exe
O4 - HKLM\..\Run: [Video Proes] winaii.exe
O4 - HKLM\..\Run: [TeliaTGCMD] "C:\Program\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\RunServices: [Configuration Loader] cvcd.exe
O4 - HKLM\..\RunServices: [Video Proes] winaii.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .psd: C:\Program\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/7d90ae05585062/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38069.517974537
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
 

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Run Hijack This again and put a check by these. Close all windows except HijackThis and click "Fix checked"

R3 - URLSearchHook: (no name) - {0428FFC7-1931-45b7-95CB-3CBB919777E1} - (no file)

O4 - HKLM\..\Run: [Configuration Loader] cvcd.exe

O4 - HKLM\..\Run: [Video Proes] winaii.exe

O4 - HKLM\..\RunServices: [Configuration Loader] cvcd.exe

O4 - HKLM\..\RunServices: [Video Proes] winaii.exe

O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -


Restart to safe mode.

How to start your computer in safe mode

First in safe mode click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Now find and delete:

The C:\WINDOWS\System32\cvcd.exe
The C:\WINDOWS\System32\winaii.exe

Boot back to normal.

Empty the Recycle Bin.

Now go to Windows update and install all "Critical Updates and Service Packs"

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer.

When you are sure you are clean turn it back on and create a restore point.

Go here and do an online virus scan:

http://housecall.trendmicro.com/

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself.
 
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