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Discussion Starter · #1 ·
Im going to try to explain this the best I can.
When Im running firefox, and I attempt to open a file to upload, (like clicking the browse button, to open the files)
firefox crashes, then restarts. this happens everytime, with internet explorer too.

now I thought I fixed the problem because I noticed my "Windows Search" on the Start Menu - All Programs. I noticed it when I clicked on it, it was missing.
So I googled it, and installed a new one (supposedly).
But that didnt change anything... I am still having this problem.
Its been happening for a few days now....I updated firefox, did all the updates for windows, and microsoft...and nothing has fixed this!

please help!
im running

Microsoft Windows XP
Home Edition
Version 2002
Service Pack 3

Compaq

**Ive also ran a computer scan with superantispyware, and it removed 9 threats or whatever. nothing changed still.
 

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Discussion Starter · #2 ·
okay and its NOT only firefox, its my computer as well.
Whenever I try to open a folder or anything it closes and says windows explorer has encountered a problem and needs to close.

AppName: explorer.exe AppVer: 6.0.2900.5512 ModName: mpegsplitter.ax
ModVer: 1.0.0.4 Offset: 0002456b

somebodyyyyyy please help me
 

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Dear AZDSF,
" Ive also ran a computer scan with superantispyware, and it removed 9 threats".

Your Compaq is infected. You Can run an online virus scanner like Housecall from Trend Micro : http://housecall.trendmicro.com/

A better option would be to click on "Report" and get this post ,moved to the Malware forum!
 
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