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PLease help remove Trojan

928 Views 3 Replies 2 Participants Last post by  Ellimac
Please help!

I have Windows 98. I think I have a Trojan. Internet shortcuts seem to have been added to my favorites folder without asking, my homepage is repeatedly changed (no matter how many times I change it back) and every time I try to visit certain websites I am automatically "hijacked" and taken to a different site (which itself claims to be a spyware remover but I am sceptical about this).

In order to combat this problem, I downloaded something called "HijackThis" which scanned my computer and gave me a list of files. Now I have to decide which ones to delete. The problem is I am not sure which ones are innocent and I don't want to remove anything vital. The list is as follows:

Logfile of HijackThis v1.97.7
Scan saved at 02:53:05, on 20/01/05
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\KINGSOFT\POWERWORD 2003\XDICT.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\MOBSYNC.EXE
C:\WINDOWS\DESKTOP\CHINESE STUFF\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://c:\windows\TEMP\sp.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://c:\windows\TEMP\sp.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.whsmithonline.co.uk/redir.asp?page=home
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by WHSmith Online
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O1 - Hosts: 62.189.6.78 _sip._tls.sip1.callserve.com
O1 - Hosts: 62.189.6.78 _sip._ssl.sip1.callserve.com
O1 - Hosts: 62.189.6.79 _sip._tls.sip2.callserve.com
O1 - Hosts: 62.189.6.79 _sip._ssl.sip2.callserve.com
O1 - Hosts: 62.189.6.85 _sip._tls.sip5.phoneserve.com
O1 - Hosts: 62.189.6.85 _sip._ssl.sip5.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._tls.sip6.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._ssl.sip6.phoneserve.com
O1 - Hosts: 62.189.6.93 _sip._tls.sip7.phoneserve.com
O1 - Hosts: 62.189.6.93 _sip._ssl.sip7.phoneserve.com
O1 - Hosts: 62.189.6.108 _sip._tls.sip8.phoneserve.com
O1 - Hosts: 62.189.6.108 _sip._ssl.sip8.phoneserve.com
O1 - Hosts: 62.189.6.61 _sip._tls.sip17.phoneserve.com
O1 - Hosts: 62.189.6.61 _sip._ssl.sip17.phoneserve.com
O1 - Hosts: 62.189.6.62 _sip._tls.sip18.phoneserve.com
O1 - Hosts: 62.189.6.62 _sip._ssl.sip18.phoneserve.com
O2 - BHO: (no name) - {D81ECD21-69B3-11D9-B842-0009B0C4FF95} - C:\WINDOWS\SYSTEM\CJPEIM.DLL
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [McAfeeVirusScanService] c:\Program Files\Network Associates\VirusScan\AVSYNMGR.EXE
O4 - HKCU\..\Run: [Timer] C:\WINDOWS\TIMER.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Powerword 2003.lnk = C:\Program Files\Kingsoft\Powerword 2003\XDICT.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: PowerWord (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.whsmithonline.co.uk/redir.asp?page=home

I think all the ones which end in "about:blank" are dodgy but I'm not sure about the callserve and phoneserve ones, as I use the callserve to make phonecalls. PLease could you advise me which ones to remove?

On the same day I discovered the Trojan problem, I also had an error message saying that my virus scan program (McAfee) could not start because the file "avsynch.dll" was missing or outdated. Is this the cause or the result of the Trojan's arrival?

Thank you very, very much for your help.
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A new version of Hijack This has been released so get rid of the old one and
download from this site http://majorgeeks.com/download3155.html

Than

Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

CWshredder from http://www.subratam.org/?page=removal
Spybot - Search & Destroy from http://security.kolla.de
Download Adaware SE http://www.lavasoftusa.com/support/download/

and download the VX2Finder.exe tool. Click on the VX2Finder.exe and then click on the

then
Run CWSHREDDER,

Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.
and make sure you have all of Microsoft security updates

then reboot &

Run Sybot S&D

After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

then reboot &

Run ADAWARE

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode tick Perform full system scan.

Next deselect Search for negligible risk entries.

Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Restart your computer.
then post a new hijackthis log
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