Tech Support Guy banner

Photo recovery on Samsung phone

264 Views 2 Replies 2 Participants Last post by  Macboatmaster
I was trying to transfer my photos from Samsung phone SD card to an external hard drive. To do this, I connected the phone to laptop via USB, and hard drive also via USB.

I then selected all the photos from my phone folder on the laptop, Ctrl-X (cut), and then Ctrl-V (paste) into the hard drive folder. About 30% of the photos appeared in the hard drive folder, but the rest did not. Furthermore, they have disappeared from the phone (not viewable in files on laptop or in photos app on phone itself).

Any advice on what might be able to get these photos back? They weren't backed up anywhere else, the phone doesn't have a backup to restore from. I also think because the photos were never uploaded to the laptop itself, a laptop system reset also won't work.

Thanks for help in advance
1 - 3 of 3 Posts
I then selected all the photos from my phone folder on the laptop, Ctrl-X (cut), and then Ctrl-V (paste) into the hard drive folder. About 30% of the photos appeared in the hard drive folder, but the rest did not. Furthermore, they have disappeared from the phone (not viewable in files on laptop or in photos app on phone itself).
You should not have CUT
you should have copied and pasted to the hard drive
Then and only after ensuirng you had them all should you have deleted them from the phone

When you copy something, Windows makes a copy of the information you want to the Clipboard and also leaves it in its original location. In contrast, when you perform the cut operation, Windows copies the information to the Clipboard but also removes the information from the original location.

My guess is that your clipboard did not have sufficient space for the total pictures and therefore only the 30% it could hold were copied and then pasted.
The capacity of the clipboard is the size of your available ram.
  • Like
  • Helpful
Reactions: 2
rishigupta001
You were on this site, just an hour or so ago
Having asked for advice, please reply to the post, when you get chance.
  • Like
Reactions: 1
1 - 3 of 3 Posts
Top