You say the Intel Core i7 processor that you attempted to upgrade to is compatible with your ASRock B365M Pro4 motherboard, but you omitted some important information.

1. What is the description of the Intel Core i7 processor that you attempted to upgrade to?

2. Did that Intel Core i7 processor require a BIOS update before making the upgrade?

3. Which BIOS version is currently in that motherboard?

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You say the Intel Core i7 processor that you attempted to upgrade to is compatible with your ASRock B365M Pro4 motherboard, but you omitted some important information.

1. What is the description of the Intel Core i7 processor that you attempted to upgrade to?

2. Did that Intel Core i7 processor require a BIOS update before making the upgrade?

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It's a 9th gen Intel i7, my friend has the exact same motherboard with an i7 and I got the same one as him.

I believe that it did, but i'm new to PC's and didn't do it. However, I tried to return the i5 into the PC and it still wouldn't turn on, so I cant complete a BIOS update anyways.

 

As Frank points out, you need to post the exact processor you attempted to install. Next did you pull the motherboard out to do the swap OR did you attempt to do this with the board in the case?

While asrock does build some very nice boards, yours is a micro board. Those are not performance motherboards and are generally suited for basic builds ie onchip video, running office, etc. While this does not affect your issue, you should be aware of this fact.

 

Hi, sorry. I'm new to PC's and not as knowledgeable as I would like to be. I swapped the CPU with the motherboard in the case.

I was totally unaware of this as I just followed a youtube video and it did it inside the case.

 

OK, if you are sure your processor is a 9700K, that processor is supported from the release bios on so no need for a bios update.

Here is what I would do;
1 Pull the board out of the case
2 Install the 9700K and be sure you do not have any bent pins in the motherboard socket
3 Do an out of case build with just the video card installed. There are detailed instructions in the sticky at the top of the page under "Problem builds"
If the board will POST during the out of case build, then carefully reinstall in the case. If it does not POST, you now know you broke something and you will have to swap parts with known good units ie motherboard, ram, etc.

 

Good luck. I will be OFF for a while.

 

If you had been successful in making the CPU upgrade, it would've been a nice speed/performance boost.
Hopefully, you didn't damage anything that's going to require a new MOBO or CPU or both.

You're in good hands with crjdriver, so I'll leave you with him.

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If you had been successful in making the CPU upgrade, it would've been a nice speed/performance boost.
Hopefully, you didn't damage anything that's going to require a new MOBO or CPU or both.

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You're in good hands with crjdriver, so I'll leave you with him.

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Thank you both! I'm at work right now so can't follow his advice but will do once i'm home.

Thanks!!