My PC randomly shuts down. This all started roughly two weeks ago, but it keeps getting worse and more frequent. When it shuts down I have to flip the switch in the back, wait a few seconds, then flip it again before restarting. The power button on the front does nothing.
(The PC is completely off when it shuts down. It's not running at all)
I pinpointed the problem down to 3 possibilities out of everything I found on google that could be causing this.
1. Drivers are not up to date (this is a very high possibility BUT I think something is wrong because the updates are endless. Every time I log on to my PC, I get a notification from AMD that there is a new update available. I spent about an hour the other day just updating and restarting my PC over and over. Whats up with that?)
2. Overheating seems to be a common issue especially since it is Summer. BUT I have turned my fans up manually to 100%, simply started Overwatch, and just sat there at the Main Menu. My PC turned off within 30 seconds. I would say that is the issue but I have had my PC turn off during a Youtube video or just browsing the internet..... Plus my PC can handle BF4 and Overwatch with ease so why would it be an issue now?
3. I might have a virus. Windows Defender has been known to not be the best ( I have experienced this first hand) so this could be a possibility but I dont know for sure obviously.
I joined this website for this issue because I really dont know exactly what I am doing.
Tech Support Guy System Info Utility version 126.96.36.199
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: AMD A10-5800K APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
Processor Count: 4
RAM: 15563 Mb
Graphics Card: AMD Radeon HD 7660D
Hard Drives: C: Total - 953766 MB, Free - 200864 MB; E: Total - 99 MB, Free - 63 MB; F: Total - 30517 MB, Free - 16571 MB;
Motherboard: Gigabyte Technology Co., Ltd., F2A85XM-D3H
Antivirus: Windows Defender, Disabled
Please Help. Thanks!
I decided to start updating through the AMD website instead of the application and got a different result.