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PC randomly becomes semi-unresponsive until I reboot

771 Views 8 Replies 4 Participants Last post by  lunarlander, 
cgibs
I recently (6ish months ago) built a banging new computer, but it has actually had more issues than my old computer. Basically, something like once a day or so, it will become sort of unresponsive. I'll no longer be able to click around Windows explorer or different Windows based apps (calculator, mail, etc). Chrome will usually not let me click anything except between tabs and eventually I won't be able to click anything. I'll be able to click and move around different applications with them slowly becoming "unclickable". Eventually, none of my programs will be able to be interacted with, but I'll still be able to move my mouse and my computer is still "running". I've tried restarting windows explorer when this happens and usually it will restart with the taskbar looking super borked (no icons and just generally weird). It will usually cause the task manager to also become unresponsive.

I'm usually pretty decent with computers but I have no idea what is going on! I have looked in the windows event logs and nothing obivous jumps out at me. I do believe I have all my drivers up to date.


Spec from the TSG SysInfo:

Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Education, 64 bit, Build 19041, Installed 20201017133247.000000-300
Processor: AMD Ryzen 7 5800X 8-Core Processor, AMD64 Family 25 Model 33 Stepping 0, CPU Count: 16
Total Physical RAM: 64 GB
Graphics Card: NVIDIA GeForce RTX 3080
Hard Drives: C: 1907 GB (1374 GB Free); D: 931 GB (741 GB Free);
Motherboard: ASUSTeK COMPUTER INC. ROG CROSSHAIR VIII HERO (WI-FI), ver Rev X.0x, s/n 200872713000638
System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number
Antivirus: Windows Defender, Enabled and Updated
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DaveA
Well " Education, 64 bit, Build 19041, Installed 20201017133247.000000-300"
look at the install date 2020-10-17 and is a "Education" version.

Have you used this same copy on a another machine?
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cgibs
DaveA said:
Well " Education, 64 bit, Build 19041, Installed 20201017133247.000000-300"
look at the install date 2020-10-17 and is a "Education" version.

Have you used this same copy on a another machine?
Click to expand...
I haven't, but do you think that this copy of Windows would have such a weird bug? I got it for free from my graduate program so I happily downloaded it. Install date looks good to me.

Here's an article detailing the differences: https://liliputing.com/2015/07/diff... to Windows 10,in earlier versions of Windows.
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DaveA
When did you download this copy of Windows 10?
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cgibs
DaveA said:
When did you download this copy of Windows 10?
Click to expand...
I believe sometime in October of 2020. (This is when I built the machine)
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Couriant
Do you see what is happening in Task Manager? any programs using too much resources?
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cgibs
Couriant said:
Do you see what is happening in Task Manager? any programs using too much resources?
Click to expand...
When I've checked everything looks pretty normal. Just Chrome eating up a lot of ram but that's what it always does :/
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cgibs
Bumping in case anyone else has any ideas :/
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lunarlander
This seems to apply to you. Try it: How to Fix Windows 10 Start Menu Cannot Be Clicked » TechTanker
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