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Pc programs crashes based off of ram warnings and failure

1944 Views 33 Replies 2 Participants Last post by  FriendlyMars, 
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So, brand new pc, all but GPU and PSU. Everything is compatible. Day one and two no issues on pc. Then I started getting some problems first problems where when streaming and gaming at same time, only then. it led to me fixing some file names, and in the end reinstalling windows and formatting PC. After the issue was gone for 3 days. Then today at the end when relaunching a game I got a Ram memory error and game crashed (first Picture). then proceeded to try another game where it instant crashed almost (second picture). After I ran a Windows Memory Diagnostic without any issues showing after. I did rollback my GPU driver today since the newest one was having issues with a game I was playing but this problem is the same as it was before I rolled back the driver as well. I also tried disabling XMP in my bios. Which I thought fixed it until my night ended with program crash. I'm kind of lost tbh, I was thinking maybe faulty RAM but the Windows Memory Diagnostic should all clear. second thought is maybe GPU is failing, yet its not more then 2 years old. ( I will add specs at the end). The other reason I don't think its not GPU is because before the upgrade I was issue free other then a faulty M.2 SSD. So yeah, what is wrong is my question hahah.

PS: Heating is stable and find, CPU stress test and GPU stress test on loop 100% clean ran about 1 hour. Also done sfc /scannnow many times with 0 errors, remember full windows install and reformat pc 3 days prior.

PC Specs:
CPU- Ryzen 9 5950X (brand new)
Motherboard- MSI MPG B550 Gaming Pluss
RAM- HyperX Fury RGB DDR4 3200MHz 32GB
GPU- MSI GeForce GTX 1080 Gaming
A really good M.2 1000GB (Don't remember name)

TechInfo App :
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19043, Installed 20210626205610.000000+120
Processor: AMD Ryzen 9 5950X 16-Core Processor, AMD64 Family 25 Model 33 Stepping 0, CPU Count: 32
Total Physical RAM: 32 GB
Graphics Card: NVIDIA GeForce GTX 1080
Hard Drives: C: 930 GB (676 GB Free); D: 931 GB (924 GB Free);
Motherboard: Micro-Star International Co., Ltd. MPG B550 GAMING PLUS (MS-7C56), ver 1.0, s/n 07C5611_L31E118839
System: American Megatrends International, LLC., ver ALASKA - 1072009, s/n To be filled by O.E.M.
Antivirus: Windows Defender, Enabled and Updated

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crjdriver
To help find the problem, do the following;
Download Memtest 86, make the bootable flash drive, and run it, in CPU Selection, choose Round Robin. Any failure on more than one core is bad ram or motherboard slot. Failures on only one core is bad CPU.
MemTest86 - Official Site of the x86 and ARM Memory Testing Tool

I checked the support page for your motherboard. There are bios updates that address memory issues. Are you running the latest bios?
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crjdriver said:
To help find the problem, do the following;
Download Memtest 86, make the bootable flash drive, and run it, in CPU Selection, choose Round Robin. Any failure on more than one core is bad ram or motherboard slot. Failures on only one core is bad CPU.
MemTest86 - Official Site of the x86 and ARM Memory Testing Tool

I checked the support page for your motherboard. There are bios updates that address memory issues. Are you running the latest bios?
Click to expand...
Yes one of the first things I did when problems started was update bios they thumb drive. Even though the bios was one update behind from shipping. U can run the memtest right now. Thanks for the fast response.
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crjdriver
Before running the test, be sure xmp is disabled in the bios. IMO xmp works fine on the intel side; not so much on the amd side. I always set speed, timings, and voltage manually in the bios rather than use xmp.
Be sure your vdimm or ram voltage is set to whatever it says on the label/packaging. It is probably 1.35V however do check.
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crjdriver
I will be OFF for the rest of the night; good luck.
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crjdriver said:
I will be OFF for the rest of the night; good luck.
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Well… I already launched thru the usb and 2 minutes still black screen. I followed everything to the teeth but didn't see the XMP comment in time, although it was disdained beforehand from turning it off earlier today but I have made 0 adjustments to the settings after disabling. Have a great night in case your off.
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Tried turning legacy mode off in bios to try boot again but instead pc just boots thru my normal SSD instead. Even though USB set as priority boot
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Left it on and went to sleep. 8+ hours and still going without any errors. Do I let it just keep going.

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Passed the test with 0 errors. This means that it is not hardware error?

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crjdriver
As long as you selected round robin for cpu, your hardware is most likely fine and the problem is with whatever program you are running OR perhaps a setting in the program.
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crjdriver said:
As long as you selected round robin for cpu, your hardware is most likely fine and the problem is with whatever program you are running OR perhaps a setting in the program.
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So I have tried full wipes default settings all of the above. All I'm doing while the program is crashing is running OBS and a game. Game functions without OBS running though. Should I set my V on ram manually or does it not matter when the hardware shows error free. Yes I ran the program as you instructed.
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FriendlyMars said:
So I have tried full wipes default settings all of the above. All I'm doing while the program is crashing is running OBS and a game. Game functions without OBS running though. Should I set my V on ram manually or does it not matter when the hardware shows error free. Yes I ran the program as you instructed.
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I also have the option of two A-XMP profiles which are both off as of now aswell as a CPU gaming boost which is also off as of now. A friend of mine told me to set the virtual memory manually which I do know how to do but seem like it's something that should be aromatic. Sorry for all the posts. I've been struggling for 2 weeks and pretty annoyed and fed up with the issue.
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crjdriver
First check in the bios to see what voltage the ram is currently using. If it is not what is shown on the sticker, then I would set the voltage. Also check to see what speed your ram is running. Again if it is not running at rated speed, you can set it manually.
Setting the page file manually is really not needed. With 32gig of ram, I doubt you would be using it much [if any] In any case, windows does a good job of managing the page file.
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crjdriver said:
First check in the bios to see what voltage the ram is currently using. If it is not what is shown on the sticker, then I would set the voltage. Also check to see what speed your ram is running. Again if it is not running at rated speed, you can set it manually.
Setting the page file manually is really not needed. With 32gig of ram, I doubt you would be using it much [if any] In any case, windows does a good job of managing the page file.
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So I'm Bios my ram is using 1.188-1.192V in variation. Sticker says 1.35V so I will turn it up. Ram is running at the 3200MHz it should be running at.
I have 4 different DRAM voltage settings:
-DRAM Voltage
-DRAM VPP Voltage
-DRAM CH_A VREF Voltage
-DRAM CH_B VREF Voltage

should I only adjust first one? And again I HIGHLY appreciate the help!!
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crjdriver
Just the dram voltage. You should not be seeing ram voltage vary; it should be rock steady. Take a look at your 12V rail and see if it goes up and down. MSI should have some monitoring software on the support page for your board. This will allow you to monitor voltages under a load. I never use msi boards in builds so I am not familiar with the msi software.
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crjdriver said:
Just the dram voltage. You should not be seeing ram voltage vary; it should be rock steady. Take a look at your 12V rail and see if it goes up and down. MSI should have some monitoring software on the support page for your board. This will allow you to monitor voltages under a load. I never use msi boards in builds so I am not familiar with the msi software.
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Just to add, I sett it to 1.35V which was on the sticker yet it stops at 1.34V and stays. Should I be worried?
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I have been monitoring 12V rail while playing, not the usual playing and streaming but I'm playing. its going between 12.000, 12.024, 12.048, 12.072 Normally going back and forth between 12.024 and 12.048.
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crjdriver
FriendlyMars said:
Just to add, I sett it to 1.35V which was on the sticker yet it stops at 1.34V and stays. Should I be worried?
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No, it is normal to see a slight voltage drop. I would keep an eye on the 12V rail and monitor it while running a cpu stress test then a video card stress test. It really should not vary much if any.
What exact pw supply do you have installed?
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crjdriver
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Here is an example of my personal system; both no load and prime95. As you can see the 12V rail never moves. It is at 11.933V for both no load and running prime95.

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crjdriver said:
No, it is normal to see a slight voltage drop. I would keep an eye on the 12V rail and monitor it while running a cpu stress test then a video card stress test. It really should not vary much if any.
What exact pw supply do you have installed?
Click to expand...
XFX ProSeries Core Edition Full Wire 650W PSU. That is my PSU, its the oldest part of the PC build. I can run a stress test aswell to see if the rail fluctuates more then the 0.075 it currently is!
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