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We have a Sony Vaio with Windows XP. It keeps locking up...when trying to do anything...(play Sims 3, Lord of the Rings on-line, and Internet). I've cleaned it up...and run virus, spyware, etc. I also ran the Driver Scanner on your site...but didn't buy the software after the scan. Trying to fix without costs. Any suggestions would be appreciated. Thank you. DHT
 

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What's the model number of that Sony VAIO, and how much RAM is installed?

Go to Start - Run - MSCONFIG - OK - "Startup"(tab). How many entries are checked?

Press Ctrl-Alt-Delete to open the Windows Task Manager, then select "Processes"(tab). How many running processes are there?

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