[fivekonzs]

I have a POP3 account in Outlook 2002 (sp-1) that …I can receive on the account but cannot send. (I can send and receive if I were to use a web based browser like NeoMail) I have tried in both outlook (my primary mail which works well with two other pop3 addresses I have under another domain – different server) and outlook express (set up a new account) I also tried setting up a new account on the server, and all emails on this domain end up the same way, It will connect to the outgoing server, and then it says it gets no response, to check the port and SSL information. (everything is set at default). anyhone have any ideas?

 

[BillC]

First, I'd check this Outlook Express help page to confirm you have it set up properly. If so and still no joy, try pinging your mailserver, there could be a problem there. Also, do you have any security application that requires permission for OE to mail, like a firewall?

 

[fivekonzs]

I do not have a firewall persay...only the one built into windows xp. I am running Norton Systemworks pro 2003 but can't find anything in there that would not let me connect. It works fine with my two other accounts (on another server - different host).

How do I go about pinging the mail server?

 

[Rockn]

Hmmm.....Most mail hosts have smtp and POP servers. I would check with this particular ISP and see if they are using standard ports 110 for POP mail.

 

[fivekonzs]

I had a friend set up the account on their computer, and it works fine. so it is something in the settings or programs on mine. the setup was exactly the same...but mine wont send! I'm a single computer - home user - no network, no firewall. confusing!

 

[Melodi]

I use SBC dsl and they require a server authentication.
Tools/accounts/properties/server at the bottom check my server requires authentication. Can't hurt to try.

 

[Miz]

If trying Melodi's suggestion didn't work and assuming you're running Norton Anti-Virus' full time protection, trying disabling it and then sending a test message. NAV's email scanning feature can create the problems you're having. If turning off NAV fixes things, poke around in its options to see what needs to be reconfigured.

If NAV is not the problem, compose a test message and then turn off XP's firewall long enough to try sending it. If that works, then you'll have identified the culprit and need to download one of the free firewalls...Sygate or Zone Alarm. (I've had no problems running Sygate's free firewall on XP. Others run Zone Alarm successfully on XP but I've had problems with that combination.)

 

[fivekonzs]

I tried melodi's suggestion, still won't work. I also disabled NAV, and the XP firewall aith no success. and for Rockin, I emailed tech on the server, and they say everything is standard on the Port (110 & 25). There has to be something I am just missing, but what??? thanks for all the help!