Outlook.com forward feature is broken?

Which browser are you using with Outlook?

NaderHussain said:

Which browser are you using with Outlook?

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Edge

I tested this out on Brave, Edge & Firefox and they all worked properly. Are you sure you're entering a correctly-formatted email address for forwarding?

lochlomonder said:

Are you sure you're entering a correctly-formatted email address for forwarding?

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Yes. Please show me a screenshot of how it looks by you.

Hold down the control key and keep pressing the - key to reduce the screen size.
You should eventually see the Save and discard buttons.

Yikes that is weird indeed! can you use another browser to ensure it's not Microsoft Edge? Being a new account should be the case, unless they are preventing new accounts to do forwarding straight away... which I haven't heard of.

Worse case, you can always contact Microsoft Contact - Microsoft Support if the issue does follow on other browsers. I would also recommend trying another computer or phone/tablet and see if you get the same issue.

Couriant said:

can you use another browser to ensure it's not Microsoft Edge?

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Couriant said:

I would also recommend trying another computer or phone/tablet and see if you get the same issue.

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Tried. Same issue.

Couriant said:

Worse case, you can always contact Microsoft Contact - Microsoft Support if the issue does follow on other browsers.

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Does that course of action carry even a 1% chance of success?

Before I could change settings, I get a popup to verify my account using the recovery email address. Did you get this popup?

Of course the verification code has yet to appear.

plodr said:

Before I could change settings, I get a popup to verify my account using the recovery email address. Did you get this popup?

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Yes, and I successfully submitted the code.

I can't do anything for 30 days!
First, the code never came through on my recovery email so I changed the email. Support told me that it would change in 30 days. (I haven't a clue why it takes so long just to change the recovery email.)
I did respond to the email telling "support" that I did indeed initiate the request to change the recovery email and I outlined why I was forced to do this. I also asked if they could speed up the process and make it sooner than 30 days because basically, I can't change any settings until the 30 days is up.

So if the issue travels with not only browsers on the same computer, but also on a different device, then the issue will be with your account. It seems that other users have been able to contact Microsoft via the Contact Us page.

plodr said:

..."support"...

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Exactly.