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Good Morning All. Newbie here so be Gentle. I have searched Google and this forum site for the answer to my question and I cant find the answer.

currently I have a user using Outlook 2003. some times she sends duplicate messages to clients and to employees. It does not seem to be any pattern associated.

we are running Exchange on a Microsoft Windows Server 2003 Standard addition server.

I have ran a repair and fix on outlook. and I have also uninstalled and reinstalled outlook. Those did not seem to work.

any other fixes I could try?
 

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I have in the past had the exact scenario for a user within my organization and this did the trick for me. Let me know how it works
1. On the Tools menu, click E-mail Accounts.
2. Click View or change existing e-mail accounts, and then click Next.
3. Click your POP3 e-mail account, and then click Change.
4. Click More Settings.
5. On the Advanced tab, uncheck/deselct the "Leave a copy of messages on the
server check box and then click OK.
 
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