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I have a new machine with Windows 2000 Pro and using Outlook 2003. This machine was running fine for 3 months and then the user started getting the error I have stated below. The user is setup on the local machine as an Administrator.

If I try to open an attachment from User A in Word 2000 (.rtf) the attachment opens fine. So then when I again receive and email attachment(.rtf) from user A or any other user the following error occurs...

"Can't Create file: Packing List file. Right click the folder you want to create the file in, and then click properties on the shortcut menu to check your permissions for the folder."

If I try to do a "Copy" or "Save As" on the file then again the I get the error stated above. From this point I restart Outlook and I can again actually open the attachment that was giving me the error but when I try to open a second attachment, then I get the error again. I only get this error with .rtf files. Excel and other office files open just fine as attachments.

Any suggestions on what to do to fix this problem?

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