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Discussion Starter · #1 ·
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Problem : MS Outlook 2002 -- contact list locks up

Detail : Every time i click 1 of 4 feilds and enter "any" information and tab off it or click off it, it freezes and locks up. The 4 feilds i am having this problem with are, Business, Business Fax, Home, Mobile.

Things i have tried:

Detect and repair (multiple times)


I would reinstall but would need to back up ALL Emails, folders or any data in outlook itself.


any ideas?
Dennis
 

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It sounds like you need to reinstall it. All of your email, contacts, calendar entries, folders, etc. are all kept in one file called outlook.pst so backing it up isn't that difficult.

As an alternative, you might go into task manager and disable some of the other programs running in the background on your computer to see if they are interfering with Outlook in some ways. Programs like firewalls, antivirus, antispyware, and antispam programs are especially suspect. Shut them down, one at a time, and try Outlook and see if it does any better.
 

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Discussion Starter · #3 ·
I am still having this problem where when i goto enter any of the 4 phone number fields outlook errors out and locks up. I can enter a phone number in any of the 4 fields but when i click off that field it locks up.

I have tried the following:

updating
upgrading to 2007 (just bought it)
detect and repairs
fresh install with 07 office ( i deleted the old microsoft office folder in attempt to filter out any bad files)
Shut down norton, disabled autoprotect and email scanning features
shutdown windows firewall and nortons


Its only with my contact list in the phone number field. Any ideas?
 
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