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Discussion Starter · #1 ·
Hello all. I work around Outlook 2000. My question to you all is I have one account out of like 50 that is receiving e-mails late. Ex. Today 1/19/05 I am getting e-mails stamped 1/1/05 about three weeks after they were sent. I looked at the basic, Delay e-mail but it is happening from more then one person. I also thought about the whole time zone thing but I checked the time zone on the computer and it is set up right. And the funny thing is that it is not happening to all e-mails just the impartment ones.

Any ideas, any help

Thank You
 

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Hey, way2tall. Not sure I follow? Impartment = internal department? You have 50 users on an exchange server (and which one), or you have 50 accts for yourself?
 

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Discussion Starter · #3 ·
In the office I work at, There are over 50 people that use Office 2000 and exchange to get there E-Mails. One of the people is getting there e-mail late. As I said in the first post. Today he got messages that were sent on the first of this month. I sent a test e-mail to the user and he gets it. I also tried to send he a test e-mail using my POP account and he get that as well. Hopes this helps.
 

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Weird. I realize it is happening to only 1 of the 50, but I would still recommend calling your ISP first to ask if there have been similar calls and what the issue is/was. Let us know what they say.
 

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Discussion Starter · #5 ·
I just got off the phone with our ISP and the person I talked to said that they were not having any problems and that this was the first time he heard such problem. He than said that he was going to run a few test. Came back and said that everything seemed fine. I even compared it (properties) with one that is working and they are set up the same.
 

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Ok. Unless someone else has some insight, I'll look into this over the weekend. Hang tight, w2t. :up:
 

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You need to analyse all the headers on the email (the hidden ones)

Not sure where it is in OL 2000, in 2003 you right click the Inbox preview and select properties.

That should tell you when the ISP received it, and from where.
 

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Discussion Starter · #9 ·
When I go to properties for one of the e-mail this is what I get, there is only one tab "General" in there is the subject of the e-mail.

Then:

Type: Message (HTML)
Location: Inbox
Size: 27 KB
_____________________________________

Sent: 1/04/2005 7:21 PM
Received 1/20/2005 7:03 PM
Modified 1/20/2005 7:03 PM

Options for this item
Importance: Normal Sensitivity: Normal (Grayed out)
Do not AutoArchive this item (Not Checked)

Read receipt requested NO
Delivery Receipt requested NO



Hope that will help
 

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Discussion Starter · #11 ·
Microsoft Mail Internet Headers Version 2.0
Received: from mb1.atlantech.net ([209.183.205.75]) by ************* with Microsoft SMTPSVC(5.0.2195.6713);
Thu, 20 Jan 2005 19:02:55 -0500
Received: from [66.135.209.206] (helo=mx18.smf.ebay.com)
by mb1.atlantech.net with esmtp (Exim 4.43)
id 1Clyv8-0003wV-RA
for ***********; Tue, 04 Jan 2005 19:21:07 -0500
Received: from sj-v3eoa04 (sj-v3eoa04.sjc.ebay.com [10.6.189.125])
by mx18.smf.ebay.com (8.12.3/8.12.3) with ESMTP id j050L49B001745
for <***********>; Tue, 4 Jan 2005 16:21:09 -0800
Date: Tue, 4 Jan 2005 16:21:09 -0800
Message-ID: <[email protected]>
From: ************@ebay.com
To: *************
Subject: *********************
Mime-Version: 1.0
Content-Type: multipart/alternative; boundary=1293228423.1104884469055.JavaMail.ebayapp.sj-v3eoa04
X-eBay-MailTracker: 10014.387.0.55952
X-Spam-Level: ---
X-Spam-Report: Spam detection software, running on the system "mb1.atlantech.net", has
identified this incoming email as possible spam. The original message
has been attached to this so you can view it (if it isn't spam) or block
similar future email. If you have any questions, see
[email protected] for details.

0.2 NO_REAL_NAME From: does not include a real name
0.0 HTML_MESSAGE BODY: HTML included in message
0.2 HTML_FONT_BIG BODY: HTML tag for a big font size
-4.3 RCVD_IN_BSP_TRUSTED RBL: Sender is in Bonded Sender Program (trusted relay)
[IronPort Bonded Sender - <http://www.bondedsender.com>]
Pyzor Information:
Reported 0 times.
RBL Information:
<dns:206.209.135.66.sa-trusted.bondedsender.org?type=TXT> ["IronPort Bonded Sender - http://www.bondedsender.com"]
Checked by SpamAssassin 3.0.2 (2004-11-16)
Return-Path: [email protected]
X-OriginalArrivalTime: 21 Jan 2005 00:02:55.0447 (UTC) FILETIME=[8EF89670:01C4FF4C]

--1293228423.1104884469055.JavaMail.ebayapp.sj-v3eoa04
Content-Type: text/plain;charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

--1293228423.1104884469055.JavaMail.ebayapp.sj-v3eoa04
Content-Type: text/html;charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

--1293228423.1104884469055.JavaMail.ebayapp.sj-v3eoa04--

After reading this I did send my ISP another e-mail with the following.
I guess I will see what they have to say
 

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Good one, kiwiguy. :up: This is interesting. BondedSender.com is a software application to keep BondedSender users' emails from becoming branded as spam. Receivers install a plug-in that will let through senders on BondedSender's "Whitelist": travel itineraries, transaction confirmations, account statements and, hey, auction alerts. The website _looks_ legit. The Q would be, why didn't the email just stay branded as spam? You could call BondedSender up w.that Q. Website address is http://www.bondedsender.com/index.jsp.

EDIT: It also _seems_ like you, as a potential receiver, can download the BS plug-in for free for your network.
 

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Discussion Starter · #13 ·
That was just one of many e-mails. Could that Bonded Sender thing be what's going on with all e-mail?

UPDATE: I just talked to our ISP and now they think it's a firewall problem. They did a traceroute on the IP and Here is what they sent back, We are running a SonicWall firewall

Here are the results for that info (notice how the trace hangs, then goes through):

--- 207.188.192.227 ping statistics ---
42 packets transmitted, 42 packets received, 0% packet loss
round-trip min/avg/max/stddev = 5.985/8.506/45.808/6.350 ms

C:\Documents and Settings\rstaab>tracert 207.188.192.227

Tracing route to e3.c0bccf.client.atlantech.net [207.188.192.227]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms main01-ss-vl900.ss.atlantech.net [207.188.223.25
3]
2 <1 ms <1 ms <1 ms ccr03-ss-fe-0-0-0.ss.atlantech.net [207.188.209.
9]
3 6 ms 7 ms 6 ms 7a.d8bccf.client.atlantech.net [207.188.216.122]

4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 7 ms 7 ms 6 ms e3.c0bccf.client.atlantech.net [207.188.192.227]
 

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way2tall said:
That was just one of many e-mails. Could that Bonded Sender thing be what's going on with all e-mail?
I doubt it unless they all show that they are being routed through Bonded Sender. Are they?

I just talked to our ISP and now they think it's a firewall problem.
I don't know that much about firewalls. Maybe Kiwiguy? Did your ISP give you a next step? The only thing I can think of is if the port settings are different for the users who are getting email lags?
 

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Weird! Don't mean to keep blaming the ISP, but it does sound like their problem. It's just one computer, tho?
 

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At this point, I wouldn't rule it out. So just the one computer. When you analyze the headers on the lagging emails, do they have Bonded Sender in common? Are there any other commonalities? What % of the email is being delayed? Also, what happened w.the ISP saying it was a firewall issue? Did that pan out, or were they just, "We dunno . . . "?
 
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