Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)

One computer won't connect to the net, the other will!!

1054 Views 3 Replies 2 Participants Last post by Bob Cerelli, Jan 14, 2005

peterstan

Discussion Starter · Jan 14, 2005

Ok i have two computers that both have a Linksys WUSB54G Wireless Adaptor and then i have a Linksys WAG54G router.

One computer is connected to the internet but the other is connected to the router but the internet cannot be found.

Both PCs have the same set up Win XP SP2.

I don't have a clue as to what it is. Any ideas?

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Bob Cerelli

· #2 · Jan 14, 2005

Can you be a little more specific about how the computers are connected and configured? I'm a little confused by "One computer is connected to the internet but the other is connected to the router but the internet cannot be found."

Also, you might open up a cmd prompt (start / run / cmd) and then run IPCONIFIG /ALL. Both computers should have identical information except for the last digits in the actual IP address.

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Bob Cerelli

· #4 · Jan 14, 2005

Can you please provide the information previoulsy requested?

The reason is that if you don't have the correct IP address information (IP address, subnet mask, gateway and dns entries), you can't get much farther.

If these are correct, and you still can't access the Internet with programs like IE, Outlook Express, or other web browsers, you may have corrupted Winsock entries.

To Remove the existing winsock2 registry entries (regardless of the OS) run:
http://www.onecomputerguy.com/reg/xp_del_winsock.reg

To add WindowsXP clean entries back in again, run:
http://www.onecomputerguy.com/reg/xp_winsock.reg

WINDOWSXP with SP2

There is a new command you can run with SP2 which will reset the Winsock2 registry entries back to their default setting:
netsh winsock reset catalog

TCP/IP RESET
=============
If you need to reset the TCP/IP protocol stack with XP you need to run a small script:

netsh int ip reset [ log_file_name ]

the log_file_name needs to be specified.
e.g. - netsh int ip reset ip_reset.txt

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