Tech Support Guy banner
  • Please post in our Community Feedback thread for help with the new forum software! If you are having trouble logging in, please Contact Us for assistance.
Not open for further replies.
1 - 3 of 3 Posts

37 Posts
Discussion Starter · #1 ·
I can't open my mails in OE anymore, i.e. as soon as I open it an error message appears: msimn.exe / 6.0.2800.113 directdb.dll and it shuts down.
Has anyone an idea what happens and how I could fix that peoblem ?

I'd be very grateful for your help
Thanks in adavance :)


Retired Moderator
14,171 Posts
Hi Morwenna

Welcome to Tech Support Guy Forums!

Enable: Hidden files and folders:
For Windows XP:
Open My Computer,
Tools > Folder Options > View tab,
under Hidden Files and Folders,
verify Show Hidden Files and Folders is selected.
uncheck Hide Extensions for known file types
Apply, OK, to save and close.


Start > Search > For Files or Folders
All Files and Folders
key in:
Look in: Local Drives
click the arrow for More Advanced Options
place a checkmark in:
Search System Folders
Search hidden files and folders
Search subfolders

Click Search
Locate the Folders.dbx file and rename it Folders.old


Attempt to open Outlook Express, if it opens the Folders.dbx file will be recreated.
The Folders.dbx file most likely was corrupted causing this problem.

Let us know what happens.
1 - 3 of 3 Posts
Not open for further replies.