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Discussion Starter · #1 ·
I can't open my mails in OE anymore, i.e. as soon as I open it an error message appears: msimn.exe / 6.0.2800.113 directdb.dll and it shuts down.
:mad:
Has anyone an idea what happens and how I could fix that peoblem ?


I'd be very grateful for your help
Thanks in adavance :)

Morwenna
 

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Hi Morwenna

Welcome to Tech Support Guy Forums!

Enable: Hidden files and folders:
For Windows XP:
Open My Computer,
Tools > Folder Options > View tab,
under Hidden Files and Folders,
verify Show Hidden Files and Folders is selected.
uncheck Hide Extensions for known file types
Apply, OK, to save and close.

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Start > Search > For Files or Folders
All Files and Folders
key in:
.dbx
Look in: Local Drives
click the arrow for More Advanced Options
place a checkmark in:
Search System Folders
Search hidden files and folders
Search subfolders

Click Search
Locate the Folders.dbx file and rename it Folders.old

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Attempt to open Outlook Express, if it opens the Folders.dbx file will be recreated.
The Folders.dbx file most likely was corrupted causing this problem.

Let us know what happens.
 
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