I'm not sure what I did but emptied recycle bin and after that could not use this monster . Its a KTX computer with windows98 . Recently replaced modem and was working better than ever . Now when turned on desktop appears then illegal operation , "spool 32 caused a stack fault in module shdocvw.dll at 0177:71701aeb" . I hit close and another pops up saying "mstask caused a stack fault in module kernel32.dll at 017:bff9a9c" again I hit close , norton anti virus appears at bottom left of screen . Another illegal operation saying "explorer caused stack fault in module shdocvw.dll at 177:71701aeb" . Again I hit close and then have to hit control , alt , delete to get to shut down . Tried to reinstall windows98 but still same problems . You all were a great help before . I've confidence in you folks . HELP!!!