I'm not sure I understand the problem. Was LiveUpdate working before you switched ISP's?
Changing ISP's should have no effect whatever on LiveUpdate. If your ISP is set up correctly in Internet Explorer, then Live Update uses the IE dial up settings to access the Symantec LiveUpdate site.
One other thing you may want to try. Open IE and establish an internet connection to, for instance, you home page. THEN click LiveUpdate and see if that works.
Perhaps if you describe exactly what happens when you click LiveUpdate in the Norton Control Panel, I would better understand the problem.
BTW... I'm a little surprised you can still get support for the 2001 version. I vaguely recall that was the reason I upgraded to 2002, but I'm not certain of that. It's been a while and the ol' memeory ain't what it used to be (I think ... not sure... can't remember)
Changing ISP's should have no effect whatever on LiveUpdate. If your ISP is set up correctly in Internet Explorer, then Live Update uses the IE dial up settings to access the Symantec LiveUpdate site.
One other thing you may want to try. Open IE and establish an internet connection to, for instance, you home page. THEN click LiveUpdate and see if that works.
Perhaps if you describe exactly what happens when you click LiveUpdate in the Norton Control Panel, I would better understand the problem.
BTW... I'm a little surprised you can still get support for the 2001 version. I vaguely recall that was the reason I upgraded to 2002, but I'm not certain of that. It's been a while and the ol' memeory ain't what it used to be (I think ... not sure... can't remember)
