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To anyone who can help

Upon opening Windows 98, I get a meggage saying Norton Antivirus 2002 cannot start email protection. Then, I can't open internet explorer or NAV, as the illegal operation message comes up (Luall and explorer.exe appear to be the culprits). Afterwards, the desktop is inactivated and upon reactivation, the same problems occur. I have tried logging in safe mode and uninstalling NAV but it won't work (errors).

Any help would be much appreciated. I can open most other programs.
 

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