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Discussion Starter · #1 ·
i am trying to open files with my thumb drive using either one of my two USB ports but when I click on files to open, it does not open my files but instead opens up multiple (hundreds if i don't escape out) of tabs on the internet. How can I stop this from happening and open my files?

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD A10-7800 Radeon R7, 12 Compute Cores 4C+8G, AMD64 Family 21 Model 48 Stepping 1
Processor Count: 4
RAM: 11211 Mb
Graphics Card: AMD Radeon(TM) R7 Graphics, 1024 Mb
Hard Drives: C: 1831 GB (1777 GB Free);
Motherboard: LENOVO, Bantry CRB
Antivirus: Windows Defender, Enabled and Updated
 

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The drive may be infected. Have you tried running an antivirus or malware cleaner on it? Malwarebytes is free and usually does a pretty good job of cleaning out unwanted files. It would be a good idea to install it, update its definitions and run it on your C drive as well, since the thumb drive may have put files on you OS drive too.
 

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Discussion Starter · #3 ·
ok, I am running the malware bytes program now. Do I need to plug in my thumb drives to have those checked as well? sorry but how do I update the definitions once it is installed (malwarebytes)?
 
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