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Discussion Starter · #1 ·
Please help. I have just purchased a new Dell system with Microsoft XP. I received some MPG video files from a friend through email. I opened the files and the Dell installed video player was launched. Through the Dell DVD player I could only get audio, no video. I also tried opening the files in Windows Media player but the files were not read at all by Windows Media Player. What do I need to do to see these video files and what should I do so that my system will correctly recognize video files and play them when I try to open them?

Any help is much appreciated.
 

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Discussion Starter · #3 ·
So I downloaded the MPG2 patch and the video files still won't open in WMP at all and still only audio in Dell DVD player. I don't know exactly what happened when I downloaded the patch because there were various error messages. ???
 
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