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Discussion Starter · #1 ·
Hi there. Ok, the sound on my computer isn't working at all. I can play CDs, but it won't play MP3s and there are no sounds coming from my computer even when I open Windows. When I try to go into Volume Control from the Start menu (Start - Programs -Accessories - Entertainment - Volume Control), nothing opens up. I've just finished re-installing Windows 98, but the problem persists. Somebody help me please!!!
 

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Do you know what kind of sound card that is installed on your computer ? We need to determine this to find the correct drivers for you.
If it is onboard sound, then we need to know what model of motherboard you have.
Do you happen to have a CD disk with drivers on it ?


Debe
 

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Right click on My Computer, and open the Device Manager. Under the Audio section, what devices do you see, and is there a yellow ! on any of them?
 

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Discussion Starter · #6 ·
I don't know what kind of sound card I have. How do I determine that? I also have no Device Manager when I right click on my computer. There's not even a sound icon on my task bar!
 

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Right click my computer, then properties, then device manager tab.
Scroll down to sound/audio and tell us what you find under that listing.
 

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Discussion Starter · #8 ·
Under the Device Manager tab, the only sound device listed is "Sound, video and game controllers." Under that listing is ESS Allegro-1 Device Manager, Gameport Joystick, MPU-401 Compatible, and Wave Device for Voice Modem. There's no yellow exclamation mark by any of them.
 

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These should be your drivers..........

http://uk.on-line.net.nz/cgi-bin/download.dll?a=425

It's a zip file. You will need a program such as WinZip to open it. Be sure to note the location of where the file is unzipped to or create your own folder on your desktop. Just so that you will know where to find them.
Once unzipped, go back to your device manager, to the ESS listing. Click to highlight it, then click properties, then driver tab. Click on the update driver button. A wizard will walk you through the rest of the installation. Try letting windows find the driver on it's own first. If it can't find it, then you will have to direct it to look in the folder that the drivers were downloaded to.

I have to run now.......if you have any problems, post back. Someone will help you again.

Debe
 

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Discussion Starter · #11 ·
Ok, I tried that, and it said that "The best driver Windows found is already installed for this device." Yet, I still have no sound! Does anybody have any other ideas? Thanks though, mtbird.
 

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superchick1 -
what kind of computer do you have? I am having almost the same exact problem only I have no sound whatsoever. I have an HP Pavilion 8562.
I'll keep an eye on this thread, maybe I can pick up some answers.
 

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superchick.....
I guess my first question would be, did your sound work before the reinstall ?
Now, go to control panel>multimedia. At the bottom of the window, is "show volumn control on taskbar" checked ? Is it greyed out ?
Are the entries for playback and record, ESS Allegro ?


Debe
 

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Discussion Starter · #17 ·
The "Show volume control on the taskbar" is greyed out, and where it says Playback and Recording, it says (Use any available device). There's no option for ESS Allegro. The only options are Game Compatible Device and Voice Modem Wave #00 Line. What does that mean? Oh, and no, the sound wasn't working before the re-install. That was the reason that I did the re-installation in the first place.
 

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It looks like your sound card is either dead or needs to be reinstalled. I would suggest opening up the case and take a look at it. Sometimes they will come loose and just have to be pushed back in.
Looking again, I believe you should have a listing in your device manager for ESS Allegro PCI audio. This would be your card.


Debe
 
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