First of all i would remove the phone number because you might get calls you dont want. you might also ask for help from a moderator who can give you assistance if you have a virus. if there is no sound you are probably missing an audio driver.
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Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
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