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no output audio device is installed after install windows 10

953 Views 4 Replies 2 Participants Last post by AngeloJGP, Mar 20, 2020

AngeloJGP

Discussion Starter · Mar 20, 2020

After I reset the laptop (HP Pavilion 10-n200nl detachable -32bit operating system, x64 based processor) and installed windows 10 through USB device the laptop has no audio drivers at all.. In the DEVICE MANAGER it doesn’t even show any option for audio, NO “sound, video and game controllers” nothing related to audio/sound under “system devices” neither under “other devices” the sound icon in the desktop says “no audio output device is installed” plus when I click the right button of the mouse in the icon the only 3 options are ; 1open sound settings 2speaker set up (unknown) 3troubleshoot sound problems. I already tried to solve it with troubleshoot but nothing happened.
anyone knows what to do? help?
thank you in advance

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cwwozniak

· #2 · Mar 20, 2020

Hi, and welcome to TSG.

Have you tried downloading and installing the audio (and any other) drivers from the support section of HP's website?

https://support.hp.com/nz-en/drivers/selfservice/hp-pavilion-10-n100-x2-detachable-pc/8499312

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AngeloJGP

Discussion Starter · #3 · Mar 20, 2020

Yes I just tried in the hp website >> Software and Drivers >> selected laptop under identify your product >> the website detected my laptop model etc >> I had to download almost all the drivers to make it work, bunch of stuffs were missing

now it works thank you so much

Thank you for the suggestion

cwwozniak said:
Hi, and welcome to TSG.

Have you tried downloading and installing the audio (and any other) drivers from the support section of HP's website?

https://support.hp.com/nz-en/drivers/selfservice/hp-pavilion-10-n100-x2-detachable-pc/8499312

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cwwozniak

· #4 · Mar 20, 2020

You're welcome.

I am going to guess that the generic Windows 10 installation package contains just enough drivers to get the video and maybe network running correctly on the most common hardware configuration and expects the user to get the rest.

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AngeloJGP

Discussion Starter · #5 · Mar 20, 2020

Exactly

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