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Discussion Starter · #1 ·
I think my pc may've been hijacked. The only application that I can access to is AOL.. I don't have any desktop icons or a start-up menu.....Not really sure what to do. Can someone please help? It would be greatly appreciated.

Thank you,

Jay


Dell Dimension 2350/Windows XP/Pentium 4
 

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lehmo7 said:
I think my pc may've been hijacked. The only application that I can access to is AOL.. I don't have any desktop icons or a start-up menu.....Not really sure what to do. Can someone please help? It would be greatly appreciated.

Thank you,

Jay

Dell Dimension 2350/Windows XP/Pentium 4
Windows XP? I believe you are in the wrong furum.

Press F8 at startup and at the Menu select "Last Known Configuration". If that does not resolve the issue, throughout Help and Support, restore the computer to a previous restore point. I will ask to move this thread to the Windows XP forum. Try this also in Safe Mode if unable to reach the Help and Support feature in Normal Mode.
 

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Start by downloading and running the EXE file association fix from this site.

http://www.dougknox.com/xp/file_assoc.htm

Then go to Start > Run an enter msconfig and launch system restore and restore to a date prior to the problem.

I moved you to the XP forum, but this is really probably a "Security" issue. I'll keep an eye on it though.
 

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Discussion Starter · #4 ·
I downloaded the file....However, I get a message error that it cannot be found when I try to open it up...I'm also denied access to other personal folders.
 

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You will need to repair Windows XP in the system.

First download the setup disks for Windows XP:

http://www.microsoft.com/downloads/release.asp?releaseid=33290

The download contains only one large program file. When you run the downloaded file, it will extract the files you need to repair the Operating System. You will need a total of six (6) diskettes to storage the files extracted. Label each disk accordingly.

Once the download is competed and the diskettes are created, try restarting the system by inserting the first startup disk in the floppy drive.

When you restart the system with the startup diskette, and load all diskettes, you will be prompted with the following options:

A. To setup Windows XP, press Enter.
B. To repair Windows XP installation using recovery console, press R.

Choose the option, "To repair the Windows XP installation using recovery console", press R.

If an Administrator Password have been established, you will be prompted to type it in. If no Administrator Password exists, just press ENTER.

At the command prompt, type the following command and press Enter:

chkdsk /r

Once this process is completed, type EXIT and press ENTER to restart your computer.

Please note that for this process you may need the Windows XP installation CD, as well as the Certificate of Authenticity. Certain models come with a Recovery CD, rather than the Windows XP Instalation CD. In these cases, most of the time, the installation files are located in the C:\Windows\i386 folder.
 

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When you download the file, are you specifically designating a folder to download it to? The desktop or My Documents will do fine. Just don't let it go to the default temporary internet cache which can be hard to find if it doesn't open automatically. If you were not originally given the opportunity to download to a specific directory, right click on the file and select "save target as".

As for other personal folders, what message are you getting? Has your logon changed? Does this denial persist if you reboot in Safe Mode?

And if you go to Start > Run, enter cmd and then at the command prompt enter:

set

Is the USERNAME and MYPATH what you expect to see?
 
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