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no display after install memory

947 Views 7 Replies 3 Participants Last post by brianF, Dec 29, 2001

greenchair87

Discussion Starter · Dec 29, 2001

Hello,
I installed 256mb of SDRAM on my computer. (win98) I have done this before on my other computers no problem. This time I found I had to remove my video card to add the memory because the vid card Block the way. Once all was installed I started teh computer and it showed the new memory and went to the windows start logo then the screen went to a soft grey blank and would respond. It will reboot but always comes back to that screen. I have a boot disk and if I reboot on that I can move around inDOS but it will not let me restart in WIN.???

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SavvyLady

· #2 · Dec 29, 2001

can you reboot in safe mode... if so do you get visual?

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greenchair87

Discussion Starter · #3 · Dec 29, 2001

No, It will not go to safe mode.

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brianF

· #4 · Dec 29, 2001

Pull the new memory back out, will it boot now in either mode.

How much total memory do you have installed in the machine

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greenchair87

Discussion Starter · #5 · Dec 29, 2001

I am sorry. I did not mention that I tried restoring everything back as it was. ie old memory etc. Still same result. It had 128mb I upgraded to 1 256mb .

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brianF

· #6 · Dec 29, 2001

Really not sure.

What type of video card, make and model, pci or agp

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greenchair87

Discussion Starter · #7 · Dec 29, 2001

AGP card. I believe it is a Geoforce . w tv adap .

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brianF

· #8 · Dec 29, 2001

I really don't know what to say, never seen that with a working card.

Could be the card went bad, I would try another video card to see.

If you card has a cooling fan make sure it is still connected and running.

Make sure memory is inserted all the way in and tight.

Could be a software glitch of some kind.

You could try booting to the command prompt.
type scanreg /restore and restore a registry from a previous date before the problem happened. Note any software, etc, that has been installed since the registry date will have to be reinstalled.

If that doesn't work I don't know

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