[e.d.]

I am trying to help a friend with a computer problem. The computer is a Sony desktop, about a year old, has Win XP Home, internet connection is Verizon DSL, the modem lights are all on and working properly. It boots ok, when you start AOL it connects and works fine, you can surf the internet thru AOL. But, if you start the Internet Explorer 6, it comes up with messege "no connection to internet available". This started happening a few weeks ago, the IE6 used to work fine. I tried all the usual fixes and can't get it to connect. I know the DSL is getting through the computer ok, because the AOL works fine. I checked the settings/connections, it's set for "never dial a connection" as it is supposed to be. I did as the Microsoft website said to check the registry and both the LoadLCE and LoadSens values settings were set to "auto" as they are supposed to be. I did the system restore to 1 month back, then 2 months back and still the same problem, so I undid the system restore to bring it back like it was. So the IE6 still does not connect, even though the AOL will. Do you have any ideas on what the problem might be, and what to do about it?
The only clues I might have are that the trouble started MAYBE about the time the IE6 was upgraded to IE7. But I uninstalled it and went back to IE6 and it still would not connect. Even with the system restore going back 2 months did not fix it.
I'm stumped.
Thanks,
E.D.

 

[schusterjo]

3 ways in reinstalling IE

Number 1

1) Insert the Win XP CD

2) Open Start / Run and type:
rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 c:\windows\inf\ie.inf

Press ENTER

number 2

One likely cause of IE6 and OE6 not functioning properly is a corrupted file. Microsoft says this is the "most" likely cause, but I think that's wishful thinking. To run a check on the files and see if one or more is corrupted use the System File Checker that is included with Windows XP.

Click [Start] [Run] and type sfc /scannow in the [Open] box.
(Note that there is a space between sfc and /scannow)

In all likelihood you will be prompted to insert the Windows XP CD ROM. If you don't have it available there is no point in continuing unless you have the files available on your hard drive and have changed the location of the XP installation files in the registry. If you do have the files copied to the hard drive, the default install location may be modified using the registry edit shown below.

[Start] [Run] [Regedit]
Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup
Modify/Create the Value Data Type(s) and Value Name(s) as detailed below.
Data Type: REG_SZ (String Value) // Value Name: SourcePath
Setting for Value Data: [Set using the path to the installation files, i.e. G:\WXPCCP_EN]
Exit Registry and Reboot

Running System File Checker is not a fast process. Expect long times if you run from the CD. Once the System File Checker has finished, reboot and test to see if the problem has been resolved.

If the problem still exists you have three choices.

In-place upgrade of Windows XP

Repair Windows XP

Reinstall Windows XP

number 3

try and correct the problem involves editing the registry and reinstalling Internet Explorer 6. The standard cautions apply whenever you are editing the registry.
[L=How to back up, edit, and restore the registry in Windows XP and Windows Server 2003]http://support.microsoft.com/default.aspx?kbid=322756[/L]

[Start] [Run] [Regedit]
Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
Modify/Create the Value Data Type(s) and Value Name(s) as detailed below.
Data Type: DWORD // Value Name: IsInstalled
Setting for Value Data: [Change the Value from 1 to 0]
Exit Registry

Once you have made the appropriate registry changes use the link below to download and install Internet Explorer
[L=Download Internet Explorer 6 Service Pack 1]http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.mspx[/L]

Remove

This tweak allows for the removal of Internet Explorer from Windows XP. In order to do so you will need a system with a second operating system installed (i.e. Windows 98, Linux, etc). My system is dual-booted with Windows 98 Second Edition and Windows XP Home Edition. Note: Both partitions must be formated with FAT32 for this tweak to work.

Steps:

1. In order to remove Internet Explorer from Windows XP without the Windows File Protection kicking in and restoring the files I am trying to delete, I booted into Windows 98 by selecting Windows 98 from the boot menu.
2. Once Windows 98 was booted I used windows explorer to browse to the drive where I installed Windows XP. In my case I double click the E: drive in Windows explorer, then Program Files, then Internet Explorer.
3. Select all the files in the directory Internet Explorer and delete them.
4. Reboot the computer into Windows XP.
5. Internet Explorer will be gone.

This tweak could also be performed using Linux or DOS. But not the version of DOS that comes with Windows XP. Do not remove Internet Explorer if any of the applications you use require it to run. Furthermore, you will no longer be able to use the Windows Update feature, but you can download the patches individually