In the beginning you said you reset your PC. Then after a bit you say you can't reset your PC. Which is it?
-
Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
No Access to files or permissions to edit file even as admin
1 - 6 of 6 Posts
First thig to think about
Do you have any data you need to get off this computer? If yes then make a ubuntu bootable usb or dvd
https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overview NO install needed
Or here is a Youtube on how to make the usb
Copy your data to an external drive or another computer/nas.
Insert the usb or cd/dvd and boot your system. You may have to change bios settings to boot from the usb or cd/dvd(every computer is different) We can help with this.
When the computer boots choose TRY UBUNTU and let the system boot.
When booted look on the left-hand side of the screen and click on Files icon
![Communication Device Font Screenshot Gadget Electronic device]()
Then click on Other Locations
![Font Rectangle Parallel Screenshot Communication Device]()
Click on your drive for example Win 7
![Rectangle Font Screenshot Parallel Brand]()
Click on Users Icon
Click on your name listed under users
You should now see your data e.g Documents Pictures etc.
Copy your data to an external drive or another computer/nas.
When finished Click on the shutdown icon in the top right-hand corner Click on Power Off
Do you have any data you need to get off this computer? If yes then make a ubuntu bootable usb or dvd
https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overview NO install needed
Or here is a Youtube on how to make the usb
Insert the usb or cd/dvd and boot your system. You may have to change bios settings to boot from the usb or cd/dvd(every computer is different) We can help with this.
When the computer boots choose TRY UBUNTU and let the system boot.
When booted look on the left-hand side of the screen and click on Files icon
Then click on Other Locations
Click on your drive for example Win 7
Click on Users Icon
Click on your name listed under users
You should now see your data e.g Documents Pictures etc.
Copy your data to an external drive or another computer/nas.
When finished Click on the shutdown icon in the top right-hand corner Click on Power Off
1 - 6 of 6 Posts
