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newgeninfo spyware

722 Views 1 Reply 2 Participants Last post by  mjack547, 
scutch2222
hello again this seems to be a tough one... I was just wondering if anyone knew that if Hijack this could remove this spyware crap "newgen" off the pc . what it does is this It will change the home page back to the new gen site even after i change it or even when i switch to firefox. I manually tried to delete it out of the registry but still nothing. I ran adaware and still nothing .
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M
Go to http://www.thespykiller.co.uk/downloads.htm and download 'Hijack This!'.

First make a folder on your computer in my documents called Hijackthis and then Unzip it to that folder.
Then doubleclick the Hijackthis.exe.

Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here
in a reply.
It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
so do NOT fix anything yet.

Someone here will be happy to help you analyze the results.
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