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New Ram doesn’t work

403 Views 6 Replies 6 Participants Last post by Blu_86, Sep 6, 2020

SamApp

Discussion Starter · Sep 6, 2020

So I got new ram from Amazon since I only had 4gb of DDR3 on my pc. I got two sticks of 8gb DDR3 ram. When I installed both ram sticks in the slot the pc didn’t boot, when I tried one of the old sticks and one of the new it didn’t boot aswell. But when I had both old it booted fine. Basically anytime the new sticks were involved it didn’t boot. Idk how I would fix this issue. The little bit more info I can give is when it tries to boot it’s just does two beeps over and over. I think the motherboard is a generic hp motherboard but idk really.

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crjdriver

· #2 · Sep 6, 2020

I think the motherboard is a generic hp motherboard but idk really

You need to find out the exact motherboard.
If you do not know what motherboard is installed, how can you find compatible ram??? Just because you have ddr3 does NOT mean the motherboard supports all ddr3 ram.

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flavallee

· #3 · Sep 6, 2020

Is this the SAME issue under different user names?
https://forums.techguy.org/threads/new-ram-detected-in-bios-but-not-being-used.1250091/

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Gr3iz

· #4 · Sep 6, 2020

The other one is Asus and this one is "generic hp" ... Per the provided information.

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flavallee

· #5 · Sep 6, 2020

The comments are very similar, and "HP" was included in the module description, so I wondered if it was the same person.

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plodr

· #6 · Sep 6, 2020

Your best option is to take the computer here
www.crucial.com
and click Scan my computer.

This gives you the exact specs of the RAM you need. There are so many variables. Get one wrong and the RAM won't work.

You don't have to buy from crucial, just write down all the information you are given.

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Blu_86

· #7 · Sep 6, 2020

your Asus PC uses the Asus P8H61-M Pro motherboard if you open the case you can clearly see the model affixed on the PCB near the primary PCIe slot. It's likely that the "HP OEM" branded memory you got was not fully compatible could have been timings or voltage etc. The above advice about using crucial.com is sound.

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