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Discussion Starter · #1 ·
Well, first off i am a gamer. That said, one day i go to log onto one of the online games i play, and it will not let me open it. I double click the icon, and i get the box that says "Connecting to launcher update server", then after about 10 seconds it closes. I asked for advice or help from the customer service people for RF Online(the game i play), and after about a month, we established a consensus that the problem is my networks card. The customer service guy asked: Can you click on Start >> Run and type msinfo32 and click OK
This will display the System information screen.

I did so and we agreed that the correct error message is: The IP address lease 192.168.254.1 for the Network Card with network address 001111CC4DF2 has been
denied by the DHCP server 192.168.254.254 (The DHCP Server sent a DHCPNACK message).


which basically(as he told me) means that my networks card is blocking the game's server for some odd reason. That is all he could tell me. Now i know NOTHING about computers, so this is a whole different language to me. can ANYONE please assist me? It's been about months that i've been tryin to get help, lol. Any help is appreciated, thank you.
 

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I doubt it's your network card, but the router. Do you know if your internet connection requires a static IP address (as in did you have to enter the details from your ISP into the router)?
 

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Discussion Starter · #6 ·
um, no i didnt have to enter a static ip for my router. also, i think there is a high possibility that it is my router too, but i dont know what to do about it; my router is a SpeedStream 5200
 
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