Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)

Netmeeting - XP - Logitech Traveller

1463 Views 1 Reply 2 Participants Last post by eddie5659, Dec 14, 2001

Crossed Dog

Discussion Starter · Dec 14, 2001

I've only been a member for a brief period, but I have to say, this is a great community...

First off, is Netmeeting compatible, or even work with Win XP? Visiting Microsoft has only served to confuse me, as it says any upgrade works with, at most Win 98 and Win 2000.

My problem stems from this: Whenever I try to connect to Netmeeting, I first get a message saying I could not be connected to the network. I'm a Cable @home user, and as far as I know, I don't belong to any network...I'm relatively new to all this, but I thought I had at least that figured out.

When I do get in, I'll be able to have maybe a few minutes conversation, before my computer suddenly shuts down and reboots.

For these conversations I'm using a Logitech Traveler. I know it wasn't originally compatible with WinXP, but I've since downloaded a new patch. I'm also using a Zone Alarm Firewall, but before I upgraded, this was never a problem. My girlfriend is using Win98, and I'm wondering if there may be a compatibility problem there.

Briefly, my computer consists of:
Pentium III 950mgz
ATI 64mg DDR
SoundBlaster value
@home Cable

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eddie5659

· #2 · Dec 14, 2001

Hiya and welcome

Yes, Netmeeting is compatable with XP.

http://www.windowsadvantage.com/interactive_office/10-29-01_netmeeting.asp

NetMeeting comes essentially free as part of Microsoft Windows NT, Windows 2000 and now Windows XP. The newly debuted Windows XP has further expanded desktop real-time conferencing through the addition of Microsoft's Windows Messenger. Windows Messenger uses Session Initiation Protocol (SIP), a telephony signaling protocol not previously employed by NetMeeting.

Do you get any error messages before it shuts down? For the connection problem, can you tell us the version of your Netmeeting? It may be under Help in the drop down menu's.

Also, have a look here:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q154494

this may be the one:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q247872

Also, for the shutting down bit, whats your running programs whilst you're using this? Go to Run and type MSINFO32. If you get an error, Programs | Accessories | System Tools | System Information.
On the left choose Software Enviroment, then Startup Programs. Either copy/paste or go to File | Save as Text File.

Regards

eddie

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