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· Registered
Joined
·
4 Posts
Discussion Starter · #1 ·
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\WildTangent\Apps\GameChannel.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\Date Manager\DateManager.exe
C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\yiukgh.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\ftp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Norton AntiVirus\Cfgwiz.exe
C:\Program Files\Symantec\LiveUpdate\LUAll.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\SndMon32.exe
C:\Documents and Settings\Owner.LORIE.000\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus8.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus8.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://qus8.hpwis.com/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NAV CfgWiz] c:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [BCNT] C:\PROGRA~1\AWS\WEATHE~1\BCNT.EXE
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [Windows Sound Manager] SndMon32.exe
O4 - HKLM\..\RunServices: [Windows Sound Manager] SndMon32.exe
O4 - HKLM\..\RunOnce: [Windows Sound Manager] SndMon32.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Date Manager.lnk = C:\Program Files\Date Manager\DateManager.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{C0BC523B-AEC3-4B18-968B-A269D291C6F6}: NameServer = 205.152.144.235 205.152.37.254
O23 - Service: Symantec Event Manager - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service - Unknown - C:\Program Files\Softex\OmniPass\Omniserv.exe
 

· Registered
Joined
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3,459 Posts
Hi djc_fl, welcome to TSG.

Okay, let's make sure you know how to boot into safe mode and to configure your PC to view hidden files. Instructions here:

Safe Mode:

http://www.computerhope.com/issues/chsafe.htm

Hidden files:

http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Then open HJT and check the following entries, click Fix and then REBOOT to safe mode.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus8.hpwis.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://qus8.hpwis.com/

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [Windows Sound Manager] SndMon32.exe
O4 - HKLM\..\RunServices: [Windows Sound Manager] SndMon32.exe
O4 - HKLM\..\RunOnce: [Windows Sound Manager] SndMon32.exe

After rebooting to safe mode, find and delete these files:

ALCXMNTR.EXE
SndMon32.exe

Reboot to normal mode and post a current log, okay?

:)
 

· Registered
Joined
·
4 Posts
Discussion Starter · #3 ·
I did everything that you had referred to in your response to my post.... :up: I appreciate the help very much..... :eek: Here is my new HJT LOG.... :confused:

_____Logfile of HijackThis v1.99.0__________________________________
Scan saved at 1:28:50 PM, on 1/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cmd.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\WildTangent\Apps\GameChannel.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ygivuw.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\Date Manager\DateManager.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner.LORIE.000\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\system32\cmd.exe
C:\Documents and Settings\Owner.LORIE.000\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus8.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus8.hpwis.com/
O1 - Hosts: 255.255.255.255 ar.atwola.com atdmt.com avp.ch avp.com avp.ru awaps.net ca.com dispatch.mcafee.com download.mcafee.com download.microsoft.com downloads.microsoft.com engine.awaps.net f-secure.com ftp.f-secure.com ftp.sophos.com go.microsoft.com liveupdate.symantec.com mast.mcafee.com mcafee.com msdn.microsoft.com my-etrust.com nai.com networkassociates.com office.microsoft.com phx.corporate-ir.net secure.nai.com securityresponse.symantec.com service1.symantec.com sophos.com spd.atdmt.com support.microsoft.com symantec.com update.symantec.com updates.symantec.com us.mcafee.com vil.nai.com viruslist.ru windowsupdate.microsoft.com www.avp.ch www.avp.com www.avp.ru www.awaps.net www.ca.com www.f-secure.com www.kaspersky.ru www.mcafee.com www.my-etrust.com www.nai.com www.networkassociates.com www.sophos.com www.symantec.com www.trendmicro.com www.viruslist.com www.viruslist.ru www3.ca.com
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [BCNT] C:\PROGRA~1\AWS\WEATHE~1\BCNT.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [\hqntzin`hqalRghbjqdlJ] C:\WINDOWS\System32\qtxcwjo.exe
O4 - HKLM\..\RunServices: [\hqntzin`hqalRghbjqdlJ] C:\WINDOWS\System32\qtxcwjo.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Date Manager.lnk = C:\Program Files\Date Manager\DateManager.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{EC31A0D5-AF30-4055-B3B2-6552203A22F6}: NameServer = 205.152.144.235 205.152.37.254
O23 - Service: Symantec Event Manager - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: CTI Central Management - Unknown - C:\WINDOWS\cti.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service - Unknown - C:\Program Files\Softex\OmniPass\Omniserv.exe

____________________________________________________________
 

· Registered
Joined
·
3,459 Posts
We're getting there...... :D

Go here and download AdAware:

http://www.majorgeeks.com/download.php?det=506

After installation follow the prompts to download current updates and allow it to do a full system scan.

Everything AdAware finds is safe to delete.

Then download Spybot:

http://www.majorgeeks.com/download.php?det=2471

After installation, use the "Check for Updates" function and download current updates, then "Check for Problems" to scan your system.

After that then same fire drill with HJT, checking these entries, if still present:

O1 - Hosts: 255.255.255.255 ar.atwola.com.................

O4 - HKLM\..\Run: [\hqntzin`hqalRghbjqdlJ] C:\WINDOWS\System32\qtxcwjo.exe
O4 - HKLM\..\RunServices: [\hqntzin`hqalRghbjqdlJ] C:\WINDOWS\System32\qtxcwjo.exe

Reboot to safe mode and find and delete this file:

C:\WINDOWS\System32\qtxcwjo.exe

Reboot to normal mode and post a current log.

:)
 

· Registered
Joined
·
4 Posts
Discussion Starter · #5 ·
Logfile of HijackThis v1.99.0
Scan saved at 8:56:32 AM, on 1/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\winasp.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ygivuw.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\spoolvse.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\Owner.LORIE.000\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [BCNT] C:\PROGRA~1\AWS\WEATHE~1\BCNT.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [start extracting] spoolvse.exe
O4 - HKLM\..\Run: [YjNGA3b] C:\WINDOWS\upqpqxpd.exe
O4 - HKLM\..\Run: [NvCplScan] winasp.exe
O4 - HKLM\..\RunServices: [start extracting] spoolvse.exe
O4 - HKLM\..\RunServices: [NvCplScan] winasp.exe
O4 - HKLM\..\RunOnce: [NvCplScan] winasp.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [NvCplScan] winasp.exe
O4 - HKCU\..\Run: [start extracting] spoolvse.exe
O4 - HKCU\..\RunServices: [start extracting] spoolvse.exe
O4 - HKCU\..\RunOnce: [NvCplScan] winasp.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -
O23 - Service: Symantec Event Manager - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: CTI Central Management - Unknown - C:\WINDOWS\cti.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service - Unknown - C:\Program Files\Softex\OmniPass\Omniserv.exe
 

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Okay, let's go here for an online AV scan:

http://housecall.trendmicro.com/housecall/start_corp.asp

Then same fire drill with HJT, checking these entries if still present:

R3 - Default URLSearchHook is missing

O4 - HKLM\..\Run: [start extracting] spoolvse.exe
O4 - HKLM\..\Run: [YjNGA3b] C:\WINDOWS\upqpqxpd.exe
O4 - HKLM\..\Run: [NvCplScan] winasp.exe
O4 - HKLM\..\RunServices: [start extracting] spoolvse.exe
O4 - HKLM\..\RunServices: [NvCplScan] winasp.exe
O4 - HKLM\..\RunOnce: [NvCplScan] winasp.exe

O4 - HKCU\..\Run: [NvCplScan] winasp.exe
O4 - HKCU\..\Run: [start extracting] spoolvse.exe
O4 - HKCU\..\RunServices: [start extracting] spoolvse.exe
O4 - HKCU\..\RunOnce: [NvCplScan] winasp.exe

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -

Reboot to safe mode and find and delete these files:

spoolvse.exe
C:\WINDOWS\upqpqxpd.exe
winasp.exe
spoolvse.exe

Reboot to normal mode and post a current log.

:)
 

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Discussion Starter · #7 ·
:) Thank-you for the help with my computer... It just finally gave up and wouldn't let me into anything... :eek: I had even bought System Mechanic5 and it didnt help the problem either.... :mad: So, I finally just did the dirty deed and rebooted the whole computer over from scratch... :( I lost everything that I had because I did not want to back-up infected files.... :mad: I went out and splurged on Norton Internet Security and webroot's Spy Sweeper..... :rolleyes: !!! But my computer is up and running and purring like a kitten!!!! :D No More Problems!!!! YEAH!!! :D :D :D
Except I can't get my cam to work.... :p But, I can live without it.... for now.... :) Just sitting back and enjoying a surf with no HEADACHES!!! (LOL) :cool: -Jessica
 

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You're welcome, although I'm sorry you had to re-format.

Make sure you visit MS update site and download current MS critical updates.

Check out this thread for more advice on keeping your PC safe:

http://forums.techguy.org/t208517.html

Thanks for posting back. :up:

:)
 
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