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NEED HELP TO SALVAGE FILES BEFORE FORMAT WIN 10 FROM WIN 8

684 Views 1 Reply 2 Participants Last post by jgw321, May 16, 2017

qf269

Discussion Starter · May 15, 2017

When windows 10 finished a critical update, my pc wouldn't copy and paste, then it shutdown and when it restarted it said there were corrupt files in the c drive, but the data is still there. I would like help first saving the data, then in getting it back to win 10.1
I appreciate any help, as I can't replace much of what I stand to lose.

Thank you in adance

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jgw321

· #2 · May 16, 2017

If you are dependent on the data that could be lost, then you need to preserve the faulty disk as it is and not make further changes. to it, ie. don't run the PC until you have resolved the problem. Your best bet is to get a new drive to replace the corrupted one, and use the original as a usb attached drive (you will probably need a caddy) and make sure you do not write to it. This is all quite involved and possibly beyond what can be done via a forum, you may need to seek help from a computer repair specialist. However, maybe others have better advice.

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