Tech Support Guy banner
  • IMPORTANT: Only authorized members may reply to threads in this forum due to the complexity of the malware removal process. Authorized members include Malware Specialists and Trainees, Administrators, Moderators, and Trusted Advisors. Regular members are not permitted to reply, and any such posts will be deleted without notice or further explanation. Notice
Not open for further replies.
1 - 2 of 2 Posts

2 Posts
Discussion Starter · #1 · (Edited)
i have immense difficulties with what seems to be a virus. Windows Defender does not recognise the threat (tried all scans it provides) and here is the problem: the program seems to be checking my internet activity; whenever I try typing "malware removal" or "antivirus" or a similar term, it terminates my browser (shuts it off), I have old version of adwcleaner installed on external drive and thevirus terminates the programas as quickly as I try to run it. Basically it has this self preservation strategy that prevents me to seek help. For example when I wanted to post my question in Security and Malware Removal category the browser stopped so I posted it in the General Security Category:)
After the infection I noticed there are lots of pop-up sites of questionable nature apearing even with my browser not running but otherwise I didn't detect other harmful activities except the aformentioned ones.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 8135 Mb
Graphics Card: NVIDIA GeForce GTX 980, -1 Mb
Hard Drives: C: 464 GB (329 GB Free); D: 465 GB (407 GB Free);
Antivirus: Windows Defender, Enabled and Updated

Please, someone help me.
1 - 2 of 2 Posts
Not open for further replies.