If you cannot login to your account only MYWAY will be able to help.

 

Sorry I was unable to make you understand my problem and thanks for trying to help.

 

I think what Myway is saying is that you have to install Thunderbird email client, then set up Thunderbird to use IMAP in order to retrieve all your email and store them on your PC. So I assume previously you were using a browser to access email.

 

If you cannot login to your account only MYWAY will be able to help.

This is on the right track but not quite. Myway is closing for ever, so I need to give everything a new email adress. Sending a message to or from myway.com won't work because thwere will no longer be a myway.com. if I could change the message to someone@Thunderbird .com that would be great, because that's what I need to do.
I'm not sure that I understand what difference it makes but yes I do email through my browser. But, since myway is closing shop I need to change everything from someone@myway.com to someone@Something else.com. I hope I'm making sense. The information I sent you in the first thread was from myway. As of now I have no trouble using myway.com

 

As my colleague says

Also in case you do get that aspect sorted
Here is the difference between POP Post Office Protocol and
IMAP Internet Message Access protocol

Basically POP downloads emails from a server to your computer and you can access them without an internet connection
but you cannot send or receive of course without connection

• Mail stored locally, i.e. always accessible, even without internet connection.

• Internet connection needed only for sending and receiving mail.

• Saves server storage space.

• Option to leave copy of mail on server.

• Consolidate multiple email accounts and servers into one inbox.

IMAP

• Mail stored on remote server, i.e. accessible from multiple different locations.

• Internet connection needed to access mail.

• Faster overview as only headers are downloaded until content is explicitly requested.

• Mail is automatically backed up if server is managed properly.

• Saves local storage space.

• Option to store mail locally.

• and that is why the support page says

• ***If you are using the IMAP option, please make sure you save your email files to your local computer

So what MYWAY are saying to you is that their email service is closing down and you have only until 2 October to retrieve your emails
You can access them as shown using an email client and configuring as shown

The long way when you get into your email on MYWAY is probably the same as most emails where local storage is not offered EASILY
http://smallbusiness.chron.com/copy-yahoo-emails-onto-flash-drive-75565.html

The use of the client Outlook or Mozilla Thunderbird makes it easy
as it would with Yahoo that I use
http://www.oeupdates.com/exporting-email-messages-yahoo/

and will with your MYWAY

 

Macboatmaster,

Thank you very much. Your the first person I could even get to understand what I was talking about at all. I sort of understand the part about storing my emails into the in box. One question and I'll leave you alone for a while. I have hundreds maybe a thousand emails stored in folders ( the reason I started using myway 2GB of free storage ). Is there anyway I can move whole folders at a time or do I need to move them one email at a time.
I have a Yahoo Account so after I get everything moved in myway, hopefully you'll help me move to Yahoo.
Thank you for the help I thought I was never going to be able to find.

 

My good colleague TerryNet was I think saying, as indeed I mentioned that to set up the Thunderbird/Outlook etc account for transfer of emails from MYWAY to the email client you need the randomly generated password BEFORE you can access the mail on the other server

For added security, we have randomly generated a password for your POP and IMAP access. We have emailed you your updated login information.

and we cannot help with that, as the only people who know that randomly generated password are MYWAY and according to the above - should be you

 

My good colleague TerryNet was I think saying, as indeed I mentioned that to set up the Thunderbird/Outlook etc account for transfer of emails from MYWAY to the email client you need the randomly generated password BEFORE you can access the mail on the other server

and we cannot help with that, as the only people who know that randomly generated password are MYWAY and according to the above - should be you

Sorry I was unable to understand the problem. If I had I might have understood what Terry was saying. I didn't understand what he was saying because I have no problem receiving or sending emails now. Even now I don't understand why I need a different password.
I'm sorry it was my misunderstanding not yours or Terry's.

 

Your long initial post was all about MYWAY and your troubles with them, but now you're saying that you're not asking for help with those issues, or non-issues.

So, how about pretending that we have no clue, and ask your question or describe your problem now.

 

You need the password as security additional to your normal access to MYWAY in order to setup the email client account to authorise the MYWAY server to allow your emails to appear on the Thunderbird Outlook or whatever other account you use
That is what this means

For added security, we have randomly generated a password for your POP and IMAP access. We have emailed you your updated login information

so that when you then commission the other account to access your emails that are currently at MYWAY you will need that password

Does that explain it for you

In case it does not here is an example using Thunderbird for Yahoo
https://gallery.technet.microsoft.com/How-to-Configure-Mozilla-df6ed860

and taken from that example here is the relevant entry

You need to type your name, username, and password when asked by Yahoo.

and for the Yahoo - read MYWAY and it is that password - that MYWAY have sent you that you need to complete the action.

I suggest if you cannot now get a new password from MYWAY to authorise the IMAP/POP access - in the next few days that you start saving your emails from MYWAY rather quickly.

 

I am sorry I can add nothing to what I have already posted
emails in MYWAY cease to be available by any means after 2 October
If before then you initiate the procedure described those emails will be on the Thunderbird account or whichever you use and can then be locally stored
However you wish to deal with the problem is up to you

Although not the best guide I have seen there is actually a video clip guide on the MYWAY site - how to get your emails on Thunderbird and stored locally
https://support.myway.com/SCArticle...-your-email-account&sctype=MyWay&pName=Known_Issues_MyWay&prName=Latest Updates

 

Macboatmaster,
Thanks for all your help. You have really gone out of your way to help me. But unless I can get that special transfer password, I'm unable to do anything.
I'm going to try and take all of the emails I have to have, open them, and print them.
I'll keep trying to get a hold of myway but I kind of think that is a hopeless cause. It's a shame too. I've used them for at least 10 years and really liked their service.
Again thanks for all your help and patience. You taught me a lot about PoP and IMAP formats that I didn't know.
Hope to talk to you again sometime.

 

I'm going to try and take all of the emails I have to have, open them, and print them.

If you have another email account (yahoo.com, gmail.com, outlook.com, ...), which you are going to need anyhow, you could forward each message to that account instead of printing it. Just as inconvenient and not much quicker, but maybe you'd prefer having them as mail messages rather than pieces of paper.

 

Actually, I didn't understand why you need the password, but it's still true that only MYWAY can help you with getting it. Good luck with it.

 

Good luck with it
You will if you can get that aspect sorted be far better without MYWAY
It is part of Mindspark and I do not know about their email provision but some of their software is IMHO best left off the computer
I do not mean that any of their software is malicious - but in my experience you normally end up with continual adds - popups and toolbars that you never aksed for or intended to use.

 

Good news. I got the password. It will probably take me a couple of days to put all the emails, in all the folders I have stored on myway, in the inbox. Then I'll be ready to transfer to Yahoo who I already have an account with or to one I'll set up with Thunderbird. Is there any advantage to using Thunderbird? I only use one computer so I'll probably go with POP.
I hope I don't have any problems but if I do, I hope you won't mind me asking for some help. Again thanks and everyone have a great weekend.

 

If you don't know the password, you can't get in.
I used MyWay both as my home page and for some email.

I know my username and password. Despite that, they closed down my email account a few years ago and simply sent me to buy a paid solution. No thanks! For my needs free email is fine. I use juno, yahoo, gmail and outlook - all free along with a few other free sites.

 

IMHO
billy-t knows his user name and password for MYWAY email

If you don't know the password, you can't get in.

in fact he confirms this

As of now I have no trouble using myway.com

and mentions that he has no problem with access now.

What he does not know is the password he has - according to MYWAY been sent that he requires to have his emails from MYWAY sent by either POP or IMAP to his chosen email client so that he may then have them locally stored and available after 2 October when the MYWAY email service ceases to exist and when access will no longer be possible

This is explained in his opening post.

FOR MyWay USERS:
For added security, we have randomly generated a password for your POP and IMAP access. We have emailed you your updated login information.

To access your email via POP or IMAP, install an email client such as Outlook, MacMail or Thunderbird and then configure them to contact to MyWay.com using the following settings:

Incoming POP server: pop.myway.com
or
Incoming IMAP server: imap.myway.com

It is that password that he will be required to enter on setting up his account with for instance Thunderbird.

This is totally separate from his password to access his MYWAY email account at present

 

You do not need the password if you are simply going to send each message from your inbox or from the folders to your Yahoo account - by forwarding to
-----@yahoo.com or whatever and unless MYWAY is different you do not need to move them from the folders you simply open the folder and then deal with each message you want

However you would need the password to have your MYWAY emails appear in Thunderbird etc
Using such system you would not have to forward each email

Have you watched the video ?

 

You do not need the password if you are simply going to send each message from your inbox or from the folders to your Yahoo account - by forwarding to
-----@yahoo.com or whatever and unless MYWAY is different you do not need to move them from the folders you simply open the folder and then deal with each message you want

However you would need the password to have your MYWAY emails appear in Thunderbird etc
Using such system you would not have to forward each email

Have you watched the video ?

Iwatched the video yesterday I can't seem to find it now.

I'm not quite sure I understand what you meant. I thought If I put all my emails and all the separate emails from my folders in my inbox I could transfer them all at once from myway using POP. Then use the password to transfer them to someone@Thunderbird.com using smpt.

Myway stated it like this, "To access your email via POP or IMAP, install an email client such as Outlook, MacMail or Thunderbird and then configure them to contact to MyWay.com using the following settings:

Incoming POP server: pop.myway.com or Incoming IMAP server: imap.myway.com

Outgoing server: smtp.myway.com

You may leave the automatic settings for the incoming and outgoing server ports. Please make sure to have the 'Outgoing Server Requires Authentication' checked.?
. . . . . . . . . . . . . . . . . .
I'm sorry but I have little knowledge of servers and even less experience using them.

 

I agree - but not to yahoo
which is what you I thought were suggesting you were doing

Good news. I got the password. It will probably take me a couple of days to put all the emails, in all the folders I have stored on myway, in the inbox. Then I'll be ready to transfer to Yahoo who I already have an account with

The reason being that Yahoo will not accept that transfer of messages from MYWAY
Certain email accounts can be linked to Yahoo by simply typing in at the appropriate place in settings the other email address but MYWAY is not included.

It was mentioned earlier in the topic that you could if you wished

If you have another email account (yahoo.com, gmail.com, outlook.com, ...), which you are going to need anyhow, you could forward each message to that account instead of printing it. Just as inconvenient and not much quicker, but maybe you'd prefer having them as mail messages rather than pieces of paper.

and that is what I thought you were proposing to do with Yahoo and as I said for that exercise you do not need the password

For the Thunderbird email client you do not need to move all your messages from the folders to the inbox

That all said perhaps the best idea is to get on with it and see how you go as time is becoming an important issue is it not?

 

Hi Billy. I can't imagine losing access to email! I don't use the Thunderbird email program, but one of my friends does. I talked to her about your problem yesterday (hope that's okay!). She says you should be able to set up Thunderbird with the MYWAY account (sorry, I'm not familiar with this) and the Yahoo account. If you use IMAP with the Yahoo account, then you can drag and drop emails from MYWAY to Yahoo.

I don't have personal experience with this, so maybe someone here knows about this process too and can help you. When my friend explained it to me, it sounded pretty straight-forward.

 

Hi Amy.Thanks for your insights, but if you notice the post right above from Macboatmaster says, Yahoo is not an option. I was going to use Gmail but I have a Microsoft Account (in windows 10) with Gmail and Yahoo won't accept mail from Gmail, saying their app is not secure. I don;t like gmail but if they'll let me I'll probably use them or AOL until I can get my own domain. As to the question of POP or IMAP
I just think putting everything into my Inbox and moving the whole Inbox with POP will be the easiest way for me to go. Thanks, Bill

 

I'm so sorry you're having so many problems. I'm new here, and Macboatmaster is a Trusted Advisor, so I'm sure he knows much more than I do. My friend said it was easy to drag and drop, but it must be much more complicated.

 

AOL and Yahoo is the same
https://www.aol.com/article/finance...4/03/aol-and-yahoo-plan-to-call-themselves-by-a-new-name-after-the-ve/22024213/

So if you have trouble with Yahoo, you don't want to try AOL.

 

Thanks Liz,
Guess I'm down to gmail or outlook.
Bill

 

The good thing about Outlook.com is that for 2nd factor authentication, it uses a 8 digit number. Google uses 6 digits only. However, Outlook also uses your email account to store your credit card info, which makes it mouth watering for hackers, who will try double hard to crack your access code.

 

lunarlander, Mcboatmaster, Terry, Liz, Larry and AmyToo Thanks so much for all your help. Now if someone could tell me how to stop getting emails for this thread I'd
much appreciate it. I don't really want to shut the thread down because there seem to be others with the same problem and it might be of value to send them here.
There's a lot of information here and it might be of value to send them here rather then post it all again. I think gmail is going to take care of me. They said three hours to three days. I imagine
There's a long line. So can anyone tell me how to stop getting emails from this thread? At least for 3 days.
Bill

 

Go to the top of this page before the first post and look to the right. There is probably a hot link that says, Unsubscribe from Thread. That's what you want to click.
The words should change to Watch Thread once you refresh the page. You won't get any more emails about this thread.

 

Hi Liz - I've got Mark Solved and Unwatch Thread. Is unwatch thread it, maybe? - Bill

 

If you are now happy that the situation is solved as far as you are concerned
Mark the topic solved.
THAT does not stop people seeing the topic if they happen to have the same problem

I don't really want to shut the thread down because there seem to be others with the same problem and it might be of value to send them here.

and people browsing the site looking for answers to problems tend to look at the SOLVED topics relating to the problem
As it is now only 5 days until MYWAY shuts down the chance that anyone using MYWAY has not got it sorted are very slim

 

Is unwatch thread it, maybe?

Yes. I don't subscribe to any threads so I wasn't sure of the wording on the link.

 

I was trying to point out that the simple procedure is to mark the topic solved.

Thanks so much for all your help. Now if someone could tell me how to stop getting emails for this thread I'd
much appreciate it. I don't really want to shut the thread down because there seem to be others with the same problem and it might be of value to send them here.
There's a lot of information here and it might be of value to send them here rather then post it all again

Doing so does not shut down the thread - topic
If by shutting down you mean it disappears
It still remains here.
Peopled do not tend to reply to solved topics

Indeed IF it is solved as far as you are concerned then the correct procedure is to mark it solved
That saves people wasting time posting suggestions for something that is solved.

IF by some slight chance you required further assistance on this same problem then you simply return - mark it unsolved and post
IF it is a problem with the new email rather than the MYWAY or indeed some different problem, then you start a new topic.