Tech Support Guy banner

My games bug out

507 Views 3 Replies 2 Participants Last post by  .16787
Not so long ago I let my sister play some games I've got on my laptop. I left her alone to finish some chores in the kitchen and when I came back the game she was playing started bugging out visually. She admitted to hitting the keyboard after getting mad and I think it might have something to do with the issue.
Now no matter which game I start up the game starts freaking out visually and makes the games unplayable.
I think the issue is external but I don't know, I'm not well versed in computers.
Status
Not open for further replies.
1 - 4 of 4 Posts
Did she do anything besides play games? Did she go online? Some game sites will give you a drive by install of some malware. You have to click "I agree" or some such jargon these days but...

I'd scan for malware.
Did she do anything besides play games? Did she go online? Some game sites will give you a drive by install of some malware. You have to click "I agree" or some such jargon these days but...

I'd scan for malware.
Luckily no, she just hit the laptop keyboard with some force. Not sure how hard but definitely hard enough
It sounds like maybe she damaged the keyboard. It would be best to take it to a shop. A real shop, not the geek squad or anything like that. I don't work on laptops myself. Somebody will chime in and let you know where you stand.

Run this tool. https://static.techguy.org/download/tsginfo.exe

Copy and paste the output in this thread. That way they'll know what you have.
  • Like
Reactions: 1
1 - 4 of 4 Posts
Status
Not open for further replies.
Top