I am not sure if I posted about this before, but I have owned this Seagate drive for about 3 years, about the same time I bought this computer. It uses a software called Toolkit to pull over *supposedly* new files into my Seagate drive. Well, that's not happening, for at least 6 months now. I pay Hp Smart Friend for my tech support and they can't even figure it out. They uninstalled and reinstalled Toolkit. Then I would have to manually backup by clicking "Pause and then Resume". Even then, it would not bring over my desktop items. The search button is crap. I uninstalled toolkit and I am starting to pull over things into my external flash drive. I know all devices can fail, but I have many flash drives. I have precious photos and files that need to be backed up outside of my PC because I have already had 3 factory resets of my Windows OS. I will drop in some photos and hopefully that will give you a bigger picture of what I am talking about. I do a search for example "Grandma" and I get tons of duplicates. It would take me years to click, click, click, the boxes to delete them all. I don't want to use Seagate anymore. I want to know if I am doing the right thing by first making folders on my flash drive like "Family Photos" and "Computer" you get the idea.
Thank you.
Thank you.