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msiexe not found anywhere

726 Views 5 Replies 2 Participants Last post by jenae, Nov 8, 2014

RowdyCookie

Discussion Starter · Nov 5, 2014

Hello!

I have a Toshiba laptop
Satellite L775D, sorry thats all the specs i know about it.

So I was trying to install Company of Heroes but I keep getting the message saying there was a problem with my windows installer and to contact customer support.

I have tried registering and unregistering it but when I run it under cmd it says that it can't even find the file. I looked to see if it was in the right place but I cant even find the msiserver part in the registery list. I have been online hours looking for ways to fix it and I have been coming up short. I also did the /sfc in cmd and it said there were corrupt files found that it could not fix.

Any ideas? I did the same with minecraft and that gave me the same message.

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jenae

· #2 · Nov 5, 2014

Hi, go to start search and type:- cmd right click on the returned cmd.exe and select "run as administrator" at the prompt copy paste all below in red:-

echo > 0 & sc qc msiserver >> 0 & sc queryex msiserver >> 0 & echo >> 0 & notepad 0 press enter

Please copy paste the notepad outcome here OR any error message you receive.

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RowdyCookie

Discussion Starter · #3 · Nov 5, 2014

ECHO is on.
[SC] OpenService FAILED 1060:

The specified service does not exist as an installed service.

[SC] EnumQueryServicesStatus:OpenService FAILED 1060:

The specified service does not exist as an installed service.

ECHO is on.

Thank you so much for the help!

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jenae

· #4 · Nov 6, 2014

Hi, open a cmd prompt as admin (as shown) and copy paste all below in red:-

dir /a C:\windows\system32\msiexec.exe > 0 & notepad 0 press enter

Please copy paste the notepad outcome here (do not attach it).

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RowdyCookie

Discussion Starter · #5 · Nov 6, 2014

Volume in drive C is TI106231W0C
Volume Serial Number is FC26-4E83

Directory of C:\windows\system32

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jenae

· #6 · Nov 8, 2014

Hi it appears msiexec is missing, have a look in recycle bin first, if there restore. Do you have a copy of the os dvd?

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