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MP3 Player Installation Problems

6768 Views 4 Replies 2 Participants Last post by  howard.a.s
Hi everyone,

I wonder if anyone can help me with MP3 installation problems, before the last few remaining strands of my hair also turn grey!

One of my kids has a PC running Windows 98SE (Celeron 533 processor with 512mb RAM).
Just over twelve months ago we installed the software for a portable IItronics IMP-11 MP3 player onto this PC without any problems. Music was transferred between PC and MP3 player with ease.

At Christmas my daughter was given a new MP3 player (Sumvision SV04-M18) with a larger memory and FM radio built-in. She asked if I could get it to work on the same PC as her existing MP3 player software was installed.

As both the old and new players look virtually alike in terms of cosmetic appearance, we tried plugging the new player into the PC before taking any further action, just to see if it would work with the drivers already installed for the old player. It didn't.

We then tried installing the new software drivers from the disc supplied with the player. Unfortunately, this didn't work either, and I considered that there may be a conflict between the drivers/hardware installation for the original MP3 player.

After de-installing the original MP3 players drivers and hardware installation, we rebooted and tried to install the new software again, closely following the details given in the user guide. As the software installation process begins we receive the following on screen message. 'MP3 Player Utilities - This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation user interface option of the package to basic.'

What does this mean, and how should I progress from here?

I have tried to re-install the original IItronics player, but this will not work now either! When installing the software for this unit I get a message saying ' The feature you are trying to use is on a cd rom or other removable disk that is not available. Insert MP3 player utilities disk and click OK.' Problem is, the MP3 player utilities disk is already in the cd rom drive!

I have checked for conflicts in device manager (none visible) and tried inserting the Windows 98SE disc just in case the PC is requiring anything from that angle. Still no joy.

Only thing that I wondered was whether I have to log in to the PC with my original user name and password (as administrator) in order to install the software. The problem with this is that my daughter appears to have removed my user profile and password from the PC in question!

Any tips or advice welcome.

P.S: Whilst I'm asking, does anyone here know where I might be able to get some technical advice regarding problems with mobile telephones, as my daughter has also just bought a new Sagem MY501 on Orange network and would like to have the option of using her existing Vodaphone sim card in the new handset. The handset is apparently a dual band unit and can be set to Vodaphone in the Network settings menu, but the display then shows 'Network Barred'. When she inserts her Vodaphone sim, the screen says 'Sim Locked.'

Of course, I hear you say, thinking laterally, the answer to all these issues is not to have a daughter! Unfortunately that isn't an option, as shes one in a million. Apart from when she asks me to sort out her technical problems!

Any tips gratefully received on either, or both issues. Thanks.
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You seem to be dealing with multiple issues here. The part about the locked SIM is easy, you need to talk to the cellphone provider and get the unlock code. There are also software packages available to unlock various models of phones, but I'd do the free option first if it's available. FYI, I found a package for $3.99 on eBay that unlocked my RAZR, pretty painless. :)

Before anyone comments on the legality of unlocking the SIM on your phone:[WEBQUOTE=""]In the United States under new copyright rules, cellular phone unlocking is now legal. The new rules took effect November 27, 2006 and will expire in three years.[/WEBQUOTE]

The MP3 player issue is a bit more complex. First thing to try.

Right click My Computer, Properties, Device Manager. Remove all the unknown devices, any recognizable entries for either of these devices, and all the stuff under USB Controllers. Reboot, let Windows discover the USB controllers again, and see if the driver installs work.

W98SE is a bit picky about USB devices, and you seem to have somehow corrupted the registry entries for both the old and new devices. If the previous solution didn't work, the solution is probably going to involve editing the registry to remove all the entries for the two devices and then following the proper procedure to install them again. The drivers in question will appear in the HKEY_LOCAL_MACHINE/Enum key. The bad news is this is a pretty tricky operation, and without actually seeing the registry entries, I don't have specific instructions for fixing this one.
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The unlock is for the phone handset, not the SIM card.

As far as the registry edit, that's going to be kinda' difficult without actually being there.

I'd recommend a COMPLETE backup before you start editing the registry. :)
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