My keyboard on my laptop is not working, as well as the mouse. I pluged in a usb keyboard and a usb mouse so that i may use my laptop. how can i fix this. i ran a system report and this is the outcome.
Error
Symptom: Device is not present, not working properly, or does not have all of its drivers installed.
Cause: A device has a configuration problem that prevents it from working properly.
Details: The device, PenMount Keyboard Device Filter Driver, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ACPI\PNP0303\4-75450AE-0.
Resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
Related: Explanation of Error Codes Generated by Device Manager
Manage Devices in Windows
I also have another problem with start up repair:
Symptom: Device cannot start.
Cause: A device has a configuration problem that prevents it from starting properly.
Details: The device, Synaptics PS/2 Port TouchPad, cannot start properly. It may not have the correct driver installed or may be experiencing a hardware failure. The Plug and Play ID for this device is ACPI\TOS0100\4-75450AE-0.
Resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
I created a system repair disk to fix my laptop, but it doesn't boot on startup- instead it goes straight to windows 7 screen.
I think this may be of the boot order in the BIOs. I created an Ophcrack cd just in case i forget my password or someone else does and it is not corrupt but it dowsnt boot on start up
I Also tried to use the F8 button on startup to go to advanced boot menu in order to repair my computer, but it doesn't work. Thanks in advance for your help
Error
Symptom: Device is not present, not working properly, or does not have all of its drivers installed.
Cause: A device has a configuration problem that prevents it from working properly.
Details: The device, PenMount Keyboard Device Filter Driver, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ACPI\PNP0303\4-75450AE-0.
Resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
Related: Explanation of Error Codes Generated by Device Manager
Manage Devices in Windows
I also have another problem with start up repair:
Symptom: Device cannot start.
Cause: A device has a configuration problem that prevents it from starting properly.
Details: The device, Synaptics PS/2 Port TouchPad, cannot start properly. It may not have the correct driver installed or may be experiencing a hardware failure. The Plug and Play ID for this device is ACPI\TOS0100\4-75450AE-0.
Resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
I created a system repair disk to fix my laptop, but it doesn't boot on startup- instead it goes straight to windows 7 screen.
I think this may be of the boot order in the BIOs. I created an Ophcrack cd just in case i forget my password or someone else does and it is not corrupt but it dowsnt boot on start up
I Also tried to use the F8 button on startup to go to advanced boot menu in order to repair my computer, but it doesn't work. Thanks in advance for your help
