I have a USR v.92 performance pro modem. I only 1 phone jack with a brand new phone cord running to it. at random times during the connection I notice it starts sending, but not receiving. I try different web sites...nothing. I disconnect, reconnect..everything works fine again until it feels like giving up. I only connect at 24.0K everytime. So what I did is I got pissed off, formatted my harddrive, installed windows xp with sp2 clean. I went out and blew $100 on a new USR v.92 external modem. GUESS WHAT!! It does the SAME thing!! HELP!!!
modem problems need help!
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Hi scott0999, Welcome to TSG !!
Did you have this problem with all your modems??
What ISP do you use ?? (AOL, Earthlink, etc)
You may want to speak with your phone company and have them test the line .
Try picking up the phone and hold down the reciever buttons. See if you hear any static.
Did you have this problem with all your modems??
What ISP do you use ?? (AOL, Earthlink, etc)
You may want to speak with your phone company and have them test the line .
Try picking up the phone and hold down the reciever buttons. See if you hear any static.
well these 2 that I have are supposed to be the best for dialup. They are both controller-based modems. I have SBC for my provider. I have had them out here before to test the line and they said it was "ok" when I pickup the phone there is no static.....
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107 Posts
its not the modem
or phone line
for some reson the computer tells the modem to stop sending
what win verison are you running
or phone line
for some reson the computer tells the modem to stop sending
what win verison are you running
Is your ISP V9.2 compliant?
There are also AT commands you can toy with, here is the USR basic AT command Page: http://www.usr.com/support/3453b/3453b-crg/appd 2-alphabetic.html
These settings can be put in the extra settings in your modem properties.
Example Z=0 would give you factor default with no flow control,,,oh dear watch out you don't turn it up too fast.
or N=25 gives you target connect speed of 40k
These might help you since you have USR modem
There are also AT commands you can toy with, here is the USR basic AT command Page: http://www.usr.com/support/3453b/3453b-crg/appd 2-alphabetic.html
These settings can be put in the extra settings in your modem properties.
Example Z=0 would give you factor default with no flow control,,,oh dear watch out you don't turn it up too fast.
or N=25 gives you target connect speed of 40k
These might help you since you have USR modem
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52,999 Posts
First Name -
Rob
If you only connect at 24K then I would be very suspicious of you phone lines. Do you have a phone jack in the little box that the phone installs outside the building? If so try connecting the modem to that and see if the speed gets any better. You can also disconnect all phones/faxes/etc from the jacks and see if there's any difference.
I would also have to say its the phone company/line, ive had a similar problem like that with cable...
I think there is not enough "power" going through the line, sometimes the modem will only send info (just because) and not receive.
How many phones do you have connected to the line?
I think there is not enough "power" going through the line, sometimes the modem will only send info (just because) and not receive.
How many phones do you have connected to the line?
only 1 phone ..heres my setup -- from the NID to the modem I have a brand new phone cord with solid copper line and is only about 10 foot long. it connects to my 1 and only phone jack. from there it runs to the modem and my phone is connected to the modem. thats it!
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My friend, your ISP is not the problem. I use SBC dial-up on all the computers I need to run a connection to the Internet outside of the house. If you are connecting with the bull**** software they sent you, you will have problems. Because of SP2 and because of the horrible software. I believe when you made the connection with there software from SBC Dial they let you choose 5 numbers, using your area code? Take those 5 numbers choose one and make a direct connection with one of those, using Windows XP.
Here is what you do:
1. Write down the 5 numbers you chose when you where setting up your SBC connection using there software.
2. Go to start> Control Panel > Internet Options> Click on the Connections Tab.
3. Remove all Dial Connections from the list that you have there from SBC.
4. Also check the line that says "Never Dial a Connection"
5. Click on Setup> Next> Check the first Selection "Connect to the Internet" Then click Next.
6. Click on the Second one "Setup my Connection Manually" Click Next
7. Click on "Connect Using a Dial-up Modem" and Click Next
8. For ISP name you can put anything you want, but for my connections just so it looks official I put SBC Yahoo! Dial. Then click next.
9. For the phone number, put any of the 5 numbers you wrote down. No area code, no spaces. Then click next.
10. For username put your account name. Would go something like this: [email protected] or whatever server you got your account on. Put your password. Then click on next.
11. Check the box that says "Add a shortcut to this connection on my desktop". Click on finish.
Now your all set to go. Just click on the connection you made on your desktop. Click connect. Your set, you should get anywhere from 40k-54.6k depending on so many variables, I dont want to name. Supposidley SBC sent emails to many members concerning problems with SP2, connection problems etc... Telling you download this update for the software, but there software is garbage anyways... so I hope this fixed your problem. If not dont forget to make sure you check out Start> Control Panel> Phone and Modem Options> Modem Tab> Select your Modem> Click Properties> Select Modem Tab again> On Port settings put it to the max it can go ( Usually 115200 )> Click ok.
Here is what you do:
1. Write down the 5 numbers you chose when you where setting up your SBC connection using there software.
2. Go to start> Control Panel > Internet Options> Click on the Connections Tab.
3. Remove all Dial Connections from the list that you have there from SBC.
4. Also check the line that says "Never Dial a Connection"
5. Click on Setup> Next> Check the first Selection "Connect to the Internet" Then click Next.
6. Click on the Second one "Setup my Connection Manually" Click Next
7. Click on "Connect Using a Dial-up Modem" and Click Next
8. For ISP name you can put anything you want, but for my connections just so it looks official I put SBC Yahoo! Dial. Then click next.
9. For the phone number, put any of the 5 numbers you wrote down. No area code, no spaces. Then click next.
10. For username put your account name. Would go something like this: [email protected] or whatever server you got your account on. Put your password. Then click on next.
11. Check the box that says "Add a shortcut to this connection on my desktop". Click on finish.
Now your all set to go. Just click on the connection you made on your desktop. Click connect. Your set, you should get anywhere from 40k-54.6k depending on so many variables, I dont want to name. Supposidley SBC sent emails to many members concerning problems with SP2, connection problems etc... Telling you download this update for the software, but there software is garbage anyways... so I hope this fixed your problem. If not dont forget to make sure you check out Start> Control Panel> Phone and Modem Options> Modem Tab> Select your Modem> Click Properties> Select Modem Tab again> On Port settings put it to the max it can go ( Usually 115200 )> Click ok.
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