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Discussion Starter · #1 ·
I have an emachine only a few months old. Windows XP. I suspect it was hit by lightning. Took it to BestBuy - bought a Zoom V92 modem, had them install it and it worked great at the store.
At home the first time I started it up it was running great, dialed up, got on the internet and email - but the computer wouldn't shut down when I hit the shut down button. I checked that it wasn't on standby or hybernate. I went into the control panel/phones/modems and removed the old modem ... now I don't get the dial up menu when it boots up, but the new modem is listed. I'm crying - I'm old, retired and on a fixed budget and not particularly tech savy. Can anyone help?
 

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I need a little more info, what are the machine specs? If you can give me the e machine model number that would be great. Why do you suspect it was hit by lightening? Is that what prompted you to go to Best Buy?
 
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