Tech Support Guy banner

Modem causing noise on phone line

1133 Views 9 Replies 4 Participants Last post by  griffinspc
I installed a new modem, and plugged in the line-in phone wire and a telephone handset. If you pick up the handset there is a loud annoying humming noise. This happens whether the computer is on or off.

I tried it in two different PCI slots with the same results. I installed the drivers and still the same.

I tried the same modem in a different computer. It works fine.

Anyone have any ideas on what is causing this?
Status
Not open for further replies.
1 - 3 of 10 Posts
No dial tone detected
Please don't take this wrong but are you sure you have the line in plugged into "Line In" and the phone handset plugged into "Phone".

What you described could cause both problems. The other possibility is another phone, most likely with an answering machine attached or internal. Disconnect any other phones in the house and see if the problem disappears and then, if it does, replace each phone one at a time until you hit the one causing the feed.
Great, were you able to get your money back for the "old" new modem?
Intel of course :D
1 - 3 of 10 Posts
Status
Not open for further replies.
Top