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I am not sure where I should post this so if anyone has an idea where I should put it I would appreciate it

One of my Spanish friends is having a problem and this is the best I could figure out what it is.

She says when they are on the internet and typing in a chat room only part of the letters show on the screen. I have no idea what to look. I told her to try using a word processing program and see if it does it there also. I have no idea what the problem is or how to go about fixing it. If someone could give me an idea what to try I would be grateful.

mcmm
 

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I think you did the right thing in suggesting what you did,other than that a sample of the problem posted in here might give someone a clue as to what is causing the problem, if there is any way you could arrange that ?
 
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